Question about Xerox WorkCentre C2424DN All-In-One Laser Printer

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Posted the original problem as Blurry Copies for the Xerox WorkCentre X2424. Did what was suggested which was to clean the encoder with alcohol which is located in the drive/drum motor. Now the unit is displaying fault codes 07,007.40 and faults 04,024.4X. It will not pass a copy and will not run as a copier but will run a print page. HELP.

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Have u tried the any of the following?


Clean the Charge Scorotron and the Transfer Corotron

Unlatch Then Relatch the Transfer Unit Below the Xerographic Module

Remove Paper and Other Obstructions From the Paper Path

Use Paper or Other Stock From a Fresh, Unopened ****

Posted on Dec 03, 2008

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We have a Workcentre pro 128 and when originals go through the feeder (not laid on the glass) they come out with a small line on the copies.


Take a piece of copy paper, and some alcohol or some glass cleaner.
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Yeah , that is most likely the problem. If ou remove the right side cover , there is an encoder on the end of the drum motor shaft, It becomes contaminated with the silicon from the maintenance kit.
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There are three typical reasons for fuzzy text

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Dec 03, 2008 | Xerox WorkCentre C2424DN All-In-One Laser...

1 Answer

Blurry copies on Workcentre C2424. Tried the solution regarding the encoder on the drive/drum motor. However, now the unit is back together but showing two codes: 04,024.4X & 07, 007.40. Not copying but...


Both are related to the process control signal. That is the motor assembly on the right side of the machine that is responcible for the movement of the maintenance kit.
You may have something disconnected from it. Or the sensor on the maintenance lift plate is disconnected or knocked out of position. But those coded both relate to the process control motor and gear chain. That is the motor on the right side, toward the front with the gear cluster attached.

Dec 03, 2008 | Xerox WorkCentre C2424DN All-In-One Laser...

1 Answer

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On the drum drive motor there is an encoder, it gets contaminated by the silicon oil in the maintenance kit. Removing it and cleaning it will alcohol will normally resolve that problem.
Sometimes that encoder will need to be replaced. But if you need further instructions, ask, I will let you know what to do.

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