Question about Fitness Quest Eclipse 1100 Hr/A Elliptical

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Loose crank on Fitness Quest's Eclipse 1100 HR

One of the cranks that is attached to the flywheel has become a little bit loose. The crank has a teflon guide attatched to the end of it in which the bar on the bottom of the foot rest rides. The loose crank causes the bar to come partially out of the guide at the bottom of each orbit. The bar snaps back into position as it approaches the top of the orbit. It is very annoying.

Can you provide me the instruction on how to tighten the crank?

Robert Johnson
208-221-7894

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3 Suggested Answers

gymtech
  • 18 Answers

SOURCE: my eclipse 1100 hr/a monitor will not reset

Try cleaning HR sensors with alcohol.

Posted on Feb 09, 2010


HondaCRX
  • 252 Answers

SOURCE: The pedal that holds the foot-slider keeps

There will be a nut on the opposite side to the hex nut, which needs help in place by a spanner when you tighten it up.


Posted on Jul 02, 2010

  • 5370 Answers

SOURCE: I have an Eclipse 1100

This part is called crank arm.It connects to the foot pad.-------- There are many other users too facing this same problem with crank arm.On models 1100 and 1175 this problem is very much seen.----------- You can order this part from eclipse service center.--------- But this recall was provided by the company:--- Click this link below and go through the recall.--------- http://www.fitnessquest.com/scripts/cgiip.exe/WService=fq/story.html?article=4206 ------------ Yours is 1100 and in recall its showing 1175, but this problem was seen on complete 1100 series.And yours comes in 1100 series.----------- This should help.Thanks.Helpmech.

Posted on Aug 11, 2011

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Fitness Quest failed: Thus company support and parts prove virtually non-existent. The company performed a huge recall: Fitness Quest sent the 1100 HR/A as the replacement machine to satisfy the recall--the overall expense likely proved too much for the company to bear. (The recalled machine had weak crank arms.) Fitness quest told me to send in the right foot platform to prove ownership and to trash the recalled machine.

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Owners should stop using the elliptical trainer immediately. Owners can receive a replacement with another Fitness Quest product or credit.
Eclipse Recall Instructions and Form (PDF)
Questions? Contact Fitness Quest at: (800) 321-9236 between 8:30 a.m. and 8 p.m. ET, Monday through Friday. Or, e-mail productrecall@fitnessquest.com.
The Fitness Quest Eclipse 1175e Elliptical Trainer was sold at major sporting goods chains, such as Sports Authority, Modell's, Dunhams, and JC Penney stores in the United States from September 2006 to October 2007. Sale prices were $290 and $450.


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