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It says remove and check cartridge we have replased the cartridge and cleaned it still flashing the same message

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Take out the ink cartridge and clean the contacts in the cradle and clean the ink cartridge contact points.
you can use coffee filter for this, and little alcohol.

Posted on Dec 03, 2008

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Have an HP PSC 1510 printer. I put in a new genuine HP Tri-Color (93) printer cartridge as I usually do and the "Check Printer" cartridge started flashing. Also flashing on the printer is the...


Problem After you install a print cartridge, one of the following messages appears on the color graphics display:
  • Incorrect Print Cartridge
  • Incompatible Print Cartridge
  • Problem with the Print Cartridge
  • Remove and Check [color / black or photo] Cartridge
  • [Tri-color / Black or Photo] Print Cartridge Inserted Now is Not Intended for Use in This Printer

NOTE: In the procedures below, the "problem" cartridge is the one identified by the message on the color graphics display. If the message does not specify a cartridge, perform the procedures on both cartridges. Step 1: Remove, inspect, and reseat the problem cartridge The print cartridge may not have full electrical contact with the printer. Removing and reinstalling the cartridge may help.
NOTE: HP cannot guarantee the quality of remanufactured or refilled cartridges.
  1. Make sure the printer is on. Press the Power button if it is not lit.
  2. Open the printer cover, then wait until the print cartridge carriage is idle and silent.
  3. Press down lightly on the end of the problem cartridge to release it. Figure 1: Removing the tri-color cartridge
  4. Slide the cartridge out and inspect it:
    CAUTION: Do not touch the copper electrical contacts or the ink nozzles. Figure 2: Electrical contacts and nozzlesc00211537.gif 1 - Copper electrical contacts 2 - Nozzles
    • Check the electrical contacts for debris.
    • Make sure all the clear nozzle protective tape has been removed.
      CAUTION: Do not attempt to remove the copper electrical strip! Figure 3: Removing the clear nozzle protective tape
    • Look at the number on the print cartridge label and make sure it is compatible with your printer. Compatible print cartridges are listed in the Printer Reference Guide supplied with your printer.
  5. If the cartridge is compatible, reinstall it in the printer:
    • Cartridges marked with a triangle go into the left carriage slot.
    • Cartridges marked with a square or pentagon go into the right carriage slot.

Step 2: Clean the problem cartridge contacts
  1. Gather the following items to clean the cartridge and carriage:
    • Clean distilled water. Use bottled or filtered water if distilled water is not available. Tap water can contain contaminants that damage the cartridge.
    • Clean cotton swabs or any soft, lint-free material that will not stick to the cartridges (coffee filters work well).
    • Sheets of paper or a paper towel to rest the cartridge on during cleaning.
  2. Open the product cover and wait until the carriage is idle and silent.
  3. Remove the cartridge and place it on a piece of paper with the nozzle plate facing up.
    NOTE: Clean the contacts quickly so that the cartridge is not outside of the product for more than 30 minutes. If the cartridge is outside of the product for too long, the ink can dry and clog the nozzles.
  4. Unplug the product from the electrical outlet.
  5. Dip a swab in the clean water and squeeze it to remove most of the moisture. The swab should be only slightly damp.
  6. Clean the cartridge contacts.
    CAUTION: Do not touch the ink nozzles.
  7. Clean the contacts in the carriage, inside the product.
  8. Either let the cartridge sit for 10 minutes to allow the cleaned area to dry, or use a new swab to dry it.
  9. Reinstall the cartridge.
  10. Reconnect the product to the electrical outlet.
  11. Close the product cover.
Step 3: Repeat reseating and cleaning steps If the problem is not solved, repeat the reseating and cleaning procedures above.

Call HP if the cartridge is covered under warranty to replace the cartridge
or its time for a new printer


Apr 04, 2011 | HP PSC 1510 All-In-One InkJet Printer

1 Answer

My hp 6110 has a flashing exclamation mark and says "Remove and check cartridge". I have removed and replaced both cartridges several times but the light stays on and the message still appears. HELP!


Hi

remove cartridges
get a peper towel
and clean metal contacts of cartridges
and the metal contact of cartridge carrier
if the error insist
you need to replace with new ones

If i helped you pls vote me

Sep 07, 2010 | HP OfficeJet 6110 All-In-One InkJet...

1 Answer

Error Message: Remove and Check Cartridge. Check


Same problem!
What's the sollution without having to buy new cardrigdes?

Nov 08, 2009 | HP PSC 2175 All-In-One InkJet Printer

1 Answer

"Remove and check color cartidge."


ok the problem is very common.initially remove both the cartridges.then unplug the printer from main outlet and plug back in.this will reset the printer circuit.then after u on the printer bring back the cartridge carriage to cartridge installation position.then first clean the circuit in the carriage that touches and sense your cartridge circuit with a damp cloth.both colour and black carriage circuit.then clean the cartridge circuit too even if its new.then install both the cartridges and close the door and off the printer again and on it after 30 seconds atleast.then check it should work normally.

Mar 25, 2009 | HP PSC 1610 All-In-One InkJet Printer

1 Answer

The message on the Hp Photosmart C5180 all in one. is "cannot print" replace the follloowing empty ink cartridge to resume printing (black triangel) I replaced the cartridge and the flashing...


try cleaning the brown dotted circuit of the printer where you fit your cartridge .clean it gently and slowly with moist tissue and wait for a moment till the moistness get completely dried.and also check whether you are changing the proper cartridge which the message is indicating.check the proper number on the cartridge which you replaced. also try changing the both the cartridges sometimes this helps.also check whether the cartridge is inserted properly in the printer sometimes it is fitted loose in the printer so this happens.

thanks.

Sep 18, 2008 | HP Printers & Copiers

3 Answers

PSC 2200 All 4 lights keep flashing the message is to remove and check cartridge.


Hey I figured out how to fix this problem. The problem is not the cartridge it is the clamp that holds the cartridge down if you look at the bottoms of the cartridges the offending cartridge is lower. I beleave it is the spring that gets tired in the hold down lever. What I did was put a piece of cardboard behind(above) the black plastic with spring in the lever. What I used was a coaster from the bar and that tightend it up enough and it worked right away.
thanks
Cory

Jun 30, 2008 | HP PSC 2210 All-In-One InkJet Printer

1 Answer

Machine does not recognize refilled office max cartridge (black)


sir,
try to clean the cartridge on the copper side with tissue with and alcohol maybe the contact points doesnt meet or the cartidge itself is already defective. try also use an empty good cartridge just to to determine wich cartridge is defective.

yours,
alecz

Apr 23, 2008 | HP PSC 950 All-In-One InkJet Printer

1 Answer

Check black cartridge message


This happens if you refilled the cartridges, and forgot to take out the air..

Follow this steps..
1. Switch on the printer, open cartridge bay, remove cartridge, dont close the cartridge holder flaps, directly unplug the power supply from the printer end.

2. take a soft cotton, lint free cloth, slightly swab it with pure water, wring the cloth so any excess water is removed, and clean the contact pins inside the printer cartridge holder..

3. clean the cartridge head by keeping it in hot water (about 50C) and then wiping it clean, keep it upright for a few min, and when both printer and cartridge is completly dry put it back in, voila it should not display the message now...

Sep 25, 2007 | HP OfficeJet V40 All-In-One InkJet Printer

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