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Sharp MX-2300N Color Copier
Problem for Sharp MX-2300N Color Copier

"Load Paper" screen wont go away. Is loaded with paper!! Help!!




By mforeman on Dec 03, 2008

" "
Hello I have a Sharp mx-2300n and just yesterday it started poping up a screen that says "Load Paper" the problem is that both paper trays are full of paper. I've shut it off, looked through the manual and can't find anything to help tell me whats going on with it, PLEASE HELP ME!!
Comments:

Dec 06, 2008

- There are no error codes, the paper trays work fine and both trays are full of paper. The machine is working like normal, the only thing its doing is constantly saying "Load Extra paper (TYPE: Plain)" on the screen and it wont go away. You push the "ok" button and it goes away for a min but comes right back.
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Clarification Request

Posted by vmax9 on Dec 05, 2008

is it saying load paper or load paper size ? or type?

Solution #1

posted on Dec 06, 2008
Somewhat Helpful)

andrewsincla
andrewsincla

Rank: Guide 
Rating: 85%, 2 votes
hi does the machine give you any error codes?
is it both trays that are not working or just 1?
Comments:

Dec 07, 2008

- ok no probs. it sounds like the page setup on the print job is wrong. the machine is being told to print on this paper type so it holds all jobs and gives you this message. check the setup in word or whatever app you use. click file, page setup and look under the paper tab. also make sure that the driver is set to auto paper select.
when
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Solution #2

posted on May 01, 2009
Not Rated)

greg278
greg278

Rank: Master 
Rating: 88%, 6 votes
Goto the job status and select the print job that is waiting.. To the right, select details and select the paper size you want. Identify the job because you will want to make sure the settings in that document are set to the correct paper size and type.
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