Question about HP Printers & Copiers

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Hp 1200 series..the scanner does not seem to be iniatialized...it used to work.the computer says the program is installed properly,and I can print ok it wont scan

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  • pdbrown255 Dec 03, 2008

    just have to go to the hp web again

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Wait until print or copy jobs are complete before scanning. If a print or copy job was sent before trying to scan, the scan job might still be in the queue. Check the control panel light pattern to determine the printer’s status. Initiate a PC copy with the HP LaserJet 1220 software. Once the copy is complete, attempt another scan using the HP LaserJet 1220 scanning software to free up the port and allow for full bi-directional functionality.
Are there other devices running on the computer? The HP LaserJet 1220 product cannot share a USB or parallel port. If a sound card, external hard drive, or network switchbox is connected to the same port as the HP LaserJet 1220, the other device might be interfering. To connect and use the HP LaserJet 1220, disconnect the other device or use two ports on the computer. Another interface card might need to be added. Hewlett-Packard strongly recommends an ECP parallel interface card. See the documentation that came with the computer for information regarding resolving device conflicts or installing an additional parallel interface card.
Is the software installed on a Windows 2000 system? The HP LaserJet 1220 series product or a third-party TWAIN compliant software application may have difficulty scanning on a PC running Windows 2000, Service Pack 2. Change the port mode on the parallel port and verify that the port is enabled to use any interrupt request assigned to the port. See the operating system documentation or support for assistance changing the port mode. Perform the following to resolve communication issues in Windows 2000.

  1. Right-click the My Computer icon on the Windows desktop.
  2. Left-click Properties from the drop down menu.
  3. Select the Hardware tab.
  4. Click once on Device Manager and then click the "+ " symbol next to Ports.
  5. Right-click lpt1 and select Properties from the drop down menu.
  6. Click Port Settings and then select Bi-directional Support .
  7. Select any interrupt assigned to the port and click OK .
I hope it helps!!!

Posted on Dec 03, 2008

  • Fernando Cruz
    Fernando Cruz Dec 03, 2008

    CAUTION:

    To prevent damage, unplug the printer before checking the copier/scanner connection.

    To verify that the copier/scanner is installed, press the Go
    button to print a configuration page. In the middle right portion of
    the report, a block titled “Copy Settings�? will indicate whether or
    not the copier/scanner is currently installed. If the block is not
    there, unplug the printer and plug it back in.
    If unplugging and re-plugging the printer does not work, make sure that the copier/scanner is properly connected to the printer.


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Try scanning from Paint then post back

Posted on Dec 03, 2008

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  • 1,879 Answers

Disconnect the printer form the computer then do a copy.
success? proceed->

download updated software from manufacturers website
then uninstall reboot re-install software

Posted on Dec 03, 2008

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Test teh usb cable, eventually try a replacement one.

If the scanner does not work you usually fix the problem reinstalling system software from printer cd.

Posted on Dec 03, 2008

  • Ginko
    Ginko Dec 03, 2008

    HP 1200 has no scanner, let me know if for scanner you mean the card reader, or you have a different scanner, in this case let me know the scanner model.

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