Question about Brother MFC-9420CN All-In-One Laser Printer

1 Answer

Fuser roll has big dents in it, says unable to print

Some photo paper jammed in the printer, in the fuser; I was finally able to get out the big wad of melted paper in the fuser by unscrewing and taking apart the fuser but now the fuser roller has big dents in it and it still says "unable to print, do routine maintenance" I did the maintanence but I still can't print and get the same unable to print message. What can I do so I can print?

Posted by on

  • computer_tea Dec 11, 2008

    I saw a fuser for $80 on ebay. Would that be enough to buy and fix the problem if I replace the fuser? Or do I have to buy the whole maintenance kit? Thanks very much.

×

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Governor:

    An expert whose answer got voted for 20 times.

    Scholar:

    An expert who has written 20 answers of more than 400 characters.

  • Expert
  • 78 Answers

Dear Computer_tea,

If the fuser is damaged as you say, you will need to replace it. The unit will not print correctly and the image quality will be very poor.
The fuser unit is part of the maintenance kit, and unless you replace the maintenance kit, it will still say the same. You will need to replace the kit and now for the bad news.

The maintenance kit is going to cost you over $500.

You will need to consider very carefully befor you go out to buy a kit as these printers can be purchased for around $900 new.

Gremlin11

Posted on Dec 10, 2008

  • gremlin11
    gremlin11 Dec 13, 2008

    That would be a starting price, but if you can get it for that much, go for it. It will fix your problem!

×

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Printed paper is dented at regular intervals as if embossed. There is toner in the dented areas. The dents are consistent in shape and location.


You will want to call a tech or contact Brother if under warranty to replace the fuser assembly. We had this problem in the duplexer built into the fuser assembly, we also had to replace the drum to get things back in order.

Aug 23, 2014 | Brother MFC-9840CDW Laser Printer

1 Answer

Brother 540cn Printer won't print and displays unable to print 50. The photo capture button also flashes


The error code 50 indicates a paper jam condition. Whether there's actually still paper jammed or not, it's sensors are still indicating a jam. Check again for a bit of paper, or there may be a faulty sensor.
Check out this link: Brother for further information.

Feb 10, 2013 | Office Equipment & Supplies

1 Answer

Jam inside top cover 13.05.00 also change fuser assembly


To remove paper jam. Just remove the toner cartridge and pullout jammed paper. If still coming paper jammed error message. Switch of the printer and the printer will roll over the paper jammed.

Changing of fuser drum is required if the print out came with the black strips. This happens when you print large volume of printing jobs.

Nov 26, 2010 | HP LaserJet P3005 Printer

2 Answers

No Help Any Where For this Problem"Unable to Print 50 or 30 Both"


Hi,
Remove the jammed paper. Unplug the printer from the mains and PC. Inspect the rollers, etc for tiny paper piece(s) that may be stuck, or other debris. Try to clean rollers and make sure they are dry.
Keep printer unplugged for about 2 minutes and replug and try a test print.
Also make sure that you have waited long enough for the printer to heat up before giving a print job.
Finally, it could be an issue with the paper sensor. If this is the case, you will probably have to take the printer in for servicing..

Hope that helps!

Aug 19, 2009 | Brother MultiFunction Center MFC-440CN...

1 Answer

DC 1250 Paper Jam when printing few copies


Well that problem is because there is not enought oil on the fuser roll. The problem is the oil pump. change it before make one irreversible damage to the fuser or pressure rolls. Do a full maintenance of the fuser module.

Apr 25, 2009 | Xerox DocuColor 12 Printer

1 Answer

HP laserjet 5500dn paper jam at fuser


Hi,
I was able to fix my problem. On the left side of the fuser assembly there are two small plastic tabs or flags that move up & down. One is attached to the plastic rod/flap that you can see from the top of the fuser and moves when the paper comes out of the "chute". The other tab, which is below the first tab and moves when the paper has passed some point in the fuser, was broken off. I glued the tab back on and now the paper is ejected from the printer like it is suppose to.

I'm thinking that the broken tab was part of a page sensor flag that would tell the printer to stop rolling the fuser assembly when the paper was ejected. Without the flag, the sensor would disengage the fuser prematurely and stop ejecting the paper while the paper was still in the fuser.

Charlotte

Apr 17, 2009 | HP LaserJet 5500DN Printer

1 Answer

Paper Jam? Print quality


If the toner wipes off the printed pages, then the fuser is the problem....not hot enough or enough pressure to heat the toner to the paper. I would try to reseat the fuser...make sure it is making good electrical contact. I have also seen the paper actually wrap around the fuser roll, which would cause the same symptoms...be careful removing the paper if that has happened...the fuser roll can be easily damaged !

Jan 22, 2009 | HP LaserJet 2840 All-In-One Printer

1 Answer

Paper jam on back rollers


If it jams every time while printing only 1 page and stops just past the exit of the fuser unit, it is most likely that there is a problem with the paper exit sensor on the fuser unit. We have many of the 1700N printers and have seen several times that the paper exit sensor actuator arm gets broken off when removing a paper jam.

Sep 15, 2008 | Dell 1710n Laser Printer

3 Answers

Papaer will not feed


High ITConsult And MarkoP

The high pitched whine and the paper stopping just before the fuser (the hot) unit is a known issue on the C3000 and C4100. If you are still searching for the solution to this issue, let me know, as I now have a working fix for the problem.

Reply to this post for further info.

Jul 10, 2008 | Epson AcuLaser C3000 Printer

Not finding what you are looking for?
Brother MFC-9420CN All-In-One Laser Printer Logo

178 people viewed this question

Ask a Question

Usually answered in minutes!

Top Brother Office Equipment & Supplies Experts

CheckitRight
CheckitRight

Level 3 Expert

1362 Answers

Soulvisitor
Soulvisitor

Level 3 Expert

1113 Answers

Ron Dufek
Ron Dufek

Level 3 Expert

398 Answers

Are you a Brother Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...