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I don't know why. But if I had the camera in my hands I would check the settings. If the camera was in Automatic In the menu settings. Also how the White balance was set. It also should be in automatic.
It is great to try to achieve better pictures, by changing the settings, but the best thing to learn is to switch all settings back to automatic, when ready. So the next time you use the camera you won't get surprises.
If the quality of the pictures does not become better after you switched to automatic, you should contact a Nikon certified repair centre close to you.
Was everything set automatic? Was it a cloudy day? Did you take pictures in the sun of an object in shadow? Are your indoor pictures normal? If you are sure everything was OK, no shadows, no bright objects in the picture, ISO was not set 400, flash was not forced on, etc., call Canon. There are adjustments that calibrate the camera for outdoors. It may need to be recalibrated.
If you have not dropped your camera or otherwise caused damage that would explain the change, then you should first check the settings. Your camera has both automatic and manual exposure controls. From what you wrote I expect you want to use the automatic settings. First check the "dial" on top of the camera, which has a green AUTO setting. Your manual should explain the settings in further detail if necessary.
By using the manual white balance adjustment on most cameras, you can "filter" out the yellowish color cast you are experiencing. The adjustment is best made while standing in the area in which you will be shooting. You will see the shift in color on the camera's LCD as you switch from setting to setting. On most cameras adjustment to white balance requires you to take the camera off it's fully automatic setting.
She may have shut off the automatic setting for the flash. This will
cause blurry shots in darker areas. See if her pix outside in day light
are okay. If so, the main wheel on the back of your Sony (I believe
it's the top of the wheel) controls the flash. Be sure that is set to
on or automatic. Let me know.
First, to test be sure you are in Automatic mode. The dial should be on the Green Box setting. If its on other settings its in manual mode and can be set wrong. take a test picture in this mode, If its looking normal, then you were either int he wrong mode or your manual settings were off. But if they are still dark try your ISO settings, if too low a number it will result in dark images. For example ISO 100 is perfect for outdoor daylight, but ISO 400 is better indoors.
Next try the F stop settings and arppreture. If things improve, you have found the issue. This camera is professional grade so it will do exactly what its set to do even if the outcome is not what you want!
Whe all else fails use the menu and reset the camera to factory defaults.