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I bought a lexmark x5495 printer I have a compaq pc with vista and norton anti-virus, The pc will not recognise the printer, Lexmark have been no help at all, they keep giving me things to try and nothing seems to work. Can you help?

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  • latinrose33 Dec 03, 2008

    Thanks for the response, I installed softwarefrom the disc and followed on screen prompts, I uninstalled and tried with the driver from the website. as it states that the printer is vista compatable, lexmark think it is a problem with my nortaon anti virus. the error message is that it cannot communicate. any ideas?

  • SatTracker Apr 14, 2009

    Lexmark says it's Vista compatible, but the driver doesn't work. they (as everyone), blame the other guys (Dell in this case).



    Here is the error:



    "Unable to Install Printer. The printer driver is not compatible with a policy enabled on your computer that blocks Windows NT 4.0 drivers. If you want to use this driver, contact your system administrator about disabling this policy."



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You need to install teh software from disk before connecting the printer.

If you do not have the disk you must download the software from Internet, follow instructions below,

Click here:Official Lexmark Drivers and Software

A web page will open, follow instructions, select model, select operative system etc., and click on download .
Chose to download the file in my documents when asked.
After downloading, find the file,double click on the file ,then if you get in troubles, follow the instructions below to reset and reinstall drivers:

  • Unplug printer USB.
  • Go to control panel >> installed printers in Windows and remove (delete ) any installed printer from printer list.
  • Download driver from website, or use the disk and run the install file.
  • Follow driver installation wizard.
  • Plug back printer when prompted from installation wizard.
Note:some printerdoes not work on Vista, if you do not find any driver download for Vista on your model page, that means your model is not Vista compatible.

Posted on Dec 03, 2008

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My hp vista laptop will not instal the lexmark printer disc it goes through the settings etc but then after the instal process it says it has not worked.


Is the Lexmark printer Windows Vista device ready? You don't say what model.
It could be just a driver problem. See if hp.com has a suitable driver for your printer.

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Lexmark x2400" all in one"not compatible with Vista


Go to lexmark.com search drivers for your printer model and download the vista drivers. Note: be sure to follow the instruction they give you else it would install correctly.

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Lexmark model which I have purchased is not on my computer drivers Model X5495


The printer should have come with a CD. Here is a link to Lexmark. Choose to Download Drivers and then type in your model number X5495.

http://downloads.lexmark.com/perl/downloads/downloads.cgi?ccs=229:1:0:0:0:0

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1 Answer

Getting a message Print Monitor not located


Try to uninstall your norton anti virus and reinstall your lexmark printer driver. Some anti virus may delete unwanted applications..thank you

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Bought a new computer had windows Vista on it my printer lexmark x4270 worked in my old windows XP,but it don't work with Vista. I tried to get a driver for it but no luck. where can I get a driver . I...


This usually happen with an old printer and new computer with new OS.
You can try downloading your new driver for Vista at Lexmark website here:

http://www.lexmark.com/lexmark/sequentialem/home/0,6959,204816596_652569478_0_en,00.html

If doesn't work, ask to customer service for assistance

But at this point:

1) is better to get a new printer compatible with Vista

or

2) Downgrade your OS to one compatible with your printer.

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This will fix your problem.
Don't forget to rate my help! :-)
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Pablo

Oct 15, 2008 | PC Desktops

1 Answer

I purched a lexmarx x5495 and I have a ME conputor will this work?


no it won't
Operating Systems Supported Microsoft Windows XP
Microsoft Windows XP Professional x64
Microsoft Windows Vista
Apple Mac OS X (10.3.x-10.4.x Power PC)
Microsoft Windows 2000 5.00.2195 or later
Microsoft Windows Vista x64
Apple Mac OS X (10.4.4-10.5.x Intel, PowerPC)



http://www.lexmark.com/lexmark/product/home/24/0,6970,204816596_653293766_1155756056_en,00.html?tabId=1#top

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1 Answer

I have the X5495 4 in 1 fax,printer,copy,printer. I bought it from Walmart, and I called them to find out why there was not an installation disc in the box. Apparently some of the boxes had an installation...


I went to the lexmark site and found the page where you can get all of the drivers available for your printer. Simply click on the operating system that you are running and a list of drivers will be displayed.

http://downloads.lexmark.com/cgi-perl/downloads.cgi?ccs=229:1:0:26:0:0

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