Not able to enter phone number under new receipient dia
This usually occurs after an Internet Explorer upgrade. I spent days banging my head against the wall searching for solutions, when I stumbled across this. It fixes the problem every time.
WinFax PRO hangs or shuts down
- during installation
- when prompting for a phone number/CSID
- editing a phonebook entry
- adding/editing an IP address, or setting up Host Sharing
The problem started occuring after installing Internet Explorer 7/8.
SOLUTION:
1. In CONTROL PANEL, Click on REGIONAL AND LANGUAGE OPTIONS
2. Click on the LANGUAGES Tab.
3. Under "TEXT SERVICES AND INPUT LANGUAGES" Click on the DETAILS button.
4. Click the ADVANCED Tab.
5. Under System Configuration, enable the option "Turn off advanced text services" (Put the CHECK mark in this box.)
6. Click OK.
7. Restart the computer and then try WinFax PRO / TalkWorks PRO again. Number entry should now work in WinFax.
8. Now go back to the control panel following the steps above and undo step 5, un-check the option "Turn off advanced text services."
Note
• To open Regional and Language Options, click Start, click Control Panel, click Date, Time, Language, and Regional Options, and then click Regional and Language Options.
• Use this procedure to turn off handwriting recognition, speech recognition, and some accessibility features temporarily. These services can affect performance, and if you are not using them with your current program, you can turn them off temporarily.
• If you are not using a text service at all, you should remove it.
• Turning off text services does not affect multiple languages or keyboards that you have added under Installed services on the Text Services and Input Languages dialog box.
Exactly the same problem here. After using WinFaxPro v10 (and several predecessors) fro many years, I had to unistall it to run Nortol Removal Tool (my problems with Norton Internet Security would fill a book). When all Symantec programs were remvoed, I tried (twice) to reinstall WinFaxPro and when I get to the screen that sez to insert my CSID, the installation ceases immediately. Please help.
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