Question about Universal Office UNV-38016 Shredder

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Universal Shredder 38016

As soon as I plug this machine in, all the indicator lights come on and the shredder makes a beep. After that its dead. You can't turn it on. No sounds, just dead.??????

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  • Anonymous Mar 18, 2014

    Our shredder turned on once all by itself. We unplugged, and plugged back in. And it doesn't work at all. The green light comes on, but it makes no noise, NOTHING. Any thoughts?

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  • 19 Answers

Sounds like the pcb is faulty.Get a new board or a new Shredder. Dave UK

Posted on Feb 25, 2007

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1 Answer

Beeps and stops; doesn't stop when empty


As for your first part - It sounds like there is something wrong with the switch lever that moves to complete the electrical circuit to start the shredder. On every shredder I have seen, there is a little "bellows" linked up to this lever that pushes it back so the machine will shut off. Most of the time all you have to do is put another piece of paper in and let that get shredded and the shredder will stop afterwards. If not, then just use the main switch to turn the shredder off.
Second, the beeping during "mid-shred" sounds like a warning that the shredder is starting to overheat and shut down. If this is the case, just wait a few minutes to allow it to cool down and try to finish the shredding you have. I have found that if you feed a shredder a constant stream of paper to shred, this might cause the shredder to overheat.
Also, the shredder may get overloaded with pieces of the shredded paper. Here is the way to check on that:
1. UNPLUG THE ELECTRICAL CORD FROM WHEREVER YOU HAVE IT PLUGGED IN.
2. Lift the shredder from the bin and turn it upside down.
3. Look for an excessive amount of paper in the bottom of the shredder. If there is a lot, you can remove it in several ways. (Most likely the bin is quite full at this point.) Pull the majority of it out and put it in the bin. If there are pieces of paper that you can pull out with your fingers, use a tool (needle-nose pliers, serrated tweezers, a hemostat, etc.) to get those difficult pieces out.

Replace the unit on the bin making sure that it is the same way you took it off. In most cases (on the better shredders), there is a notch on the underside of the shredder that needs to be on top of a "nub" that is on the edge of the inside top of the bin. Unless that nub is aligned with the slot, the shredder will not work.

Apr 26, 2014 | Staples ID Armor IDX50B Shredder

1 Answer

Anti jam light is on unit will not run


The "anti-jam" light actually is a jam light and it is notifying you that the shredder is jammed. If you turn off the power and examine the shredding unit you will find shreds of paper stuck in the mechanism. Removing all of the shreds will get your shredder back in operation and the anti-jam/jam indicator will be off

Apr 15, 2013 | Office Equipment & Supplies

1 Answer

My handyman took apart my Champion WQ120D paper shredder to remove the checkbook that was jammed. But it looked to him as if some transisters were burned. Once together again, minus a plastic shim at the...


It sounds like the shredder overloaded when you tried to shred the checkbook. If there is a smell of burned electronics this probably means that the shreader is dead. The plastic shims have nothing to do with the turning on and off of the shredder. Next time buy a shredder that is rated for at least 7-8 sheets, indicating a more powerful motor and sturdier blades. If the current shredder was repairable, it would be cost prohibitive over buying a replacement. Sorry for the bad news.

Sep 09, 2011 | Office Equipment & Supplies

1 Answer

The "Bin Full" indicator light


There is a sensor in the bin area of the machine that is faulty. If you have cleaned the bin area completely and still have that problem then the sensor is bad and will have to be replaced. Look on the manufacturer website for the replacement part.

Jul 11, 2011 | Quartet gbc 4220S Shredder

1 Answer

I was shredding a credit card and it jammed. I had to get a needle nose pliers and pull out through the top of the shredder, the half of the card that didnot go through the shredder. Now the shredder...


Yes if there are no lights/dead then you have likely "fried" the pcb inside. You can contact Royal at 1-800-524-0799 for replacement parts and pricing.

Nov 07, 2010 | Royal 1280MX Shredder

1 Answer

Will not turn on


If its totally "dead" no lights..nothing...check the ON/OFF switch to make sure its ok... if thats ok then you may have lost the PCB inside the machine....give Royal a call at 1-800-524-0799 for parts assistance.

Feb 28, 2010 | Royal VF-800 Shredder

1 Answer

Whirlpool Dryer works on 1 cycle


Activate the diagnostic test mode to determine the functionality of the console buttons and the console electronics as a whole.

Diagnostic Mode Activation Procedure

  1. Make sure the machine is plugged and in standby mode. That is, no indicator light is on.
  2. Press the following keypad sequence within five seconds: More Time>Less Time>More Time>Less Time. All of the indicator lights should light up and "88" is displayed.
  3. Turn the cycle selector knob one complete rotation. When the knob points to a cycle, the corresponding indicator light should turn off and the machine should beep. Only a beep is heard when the knob points at the large spaces between the Automatic and Manual cycle groups.
  4. A beep should be heard when a button is pressed and the indicator light corresponding to it should turn off.
Any failure on the above tests indicates a faulty console board. Please let me know the result of the test for further troubleshooting and repair guide.

Jan 22, 2010 | Dryers

1 Answer

Paper got stuck. machine will not turn on.


First, check that the machine is properly seated on the waste container. There is a switch that prevents the shredder's operating if it isn't properly seated. Will your "ready" indicator light up? If the machine will not turn on at all, try something else in the outlet the shredder is plugged into. If there is no power to the outlet, you probably tripped the breaker. Reset it and proceed as follows. Turn your switch to "off". Unplug the shredder and flip the shredding head upside-down on a stable surface. Remove anything that was previously hanging down. Gently remove stuck stuff, keeping your hands in a safe position. Place the shredder head back on the waste container and plug it in. Most all shredders have a reverse on them for just this occasion. Work the machine reverse and forward, until it releases. When in reverse, remove whatever the shredder gives up, with the switch set to off, of course. This should get you back in the shredding business. Next time you're at one of the office supply stores, get some shredder lubricator sheets. Using these from time-to-time lessen the incidence of jams.
Enjoy! --W/D

Jul 11, 2009 | OfficeMax 0M96431 Shredder

1 Answer

Shredder Beeping


The motor would always turn the cutters.
You likely have a broken chain or a loose gear on a shaft. If you hear the motor running and the cutters are not spinning something in the drive is broken. Likely the chain.
hope this helps.

Mar 20, 2009 | Dahle High Security 20634EC Shredder

1 Answer

Jam light comes on but there is nothing in the shredder


take the plastic top off of it by removing the four silver screws (two front two back)

in the upper left there is a circuit card that the top of the shredder is connected to by a ribbon cable.

ensure all the cables are plugged in (there is a small black plug near the top that has a habit of coming loose it seems).

If they are all plugged in, disengage them and clean all the connectors (i recommend using rubbing alcohol) and then plug them back in, test to make sure that everything is working before screwing the lid back on completely.

and as a final note: i highly recommend making sure the shredder is unplugged from the wall socket prior to opening it up to work on it, as with any energized equipment keeping it off while poking around inside of it is always a good idea.


Aug 01, 2008 | Dahle High Security 20634EC Shredder

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