The printer does not start a scan when I use the scan button from the printer. The same thing happens no matter whether I choose scan to file, image etc. I start the scan, it says "Connecting to PC" and just hangs there.
It does scan however when I activate it from the PC.
Anyone have any ideas?
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You need to connect the scanner into your computer. Its either you use the scanning software from HP or use the scanner wizard of Microsoft. For a start, you can use this article from Microsoft on how to use the Scanner Wizard.
I had the same problem and I got it to work. I have Windows Vista and Microsoft Office 2007 on my computer. Here's what I did...
Go to "Start" then "Control Panel". -Click on "Programs and Features". -Scroll down to Microsoft Office Home and Student 2007 - click on that and then click on the "Change" link above. -A box will pop up, click on "Add or Remove Features" and then click "Continue". -Click on the "+" next to "Office Tools" -Click on the "+" next to "Microsoft Office Document Imaging" -Click on the down arrow next to "Scanning, OCR and Indexing..." -Then, click on "Run from my Computer" -Next click on "Continue" at the bottom of the dialogue box and your configuration process should begin
Once completed go to the start menu and type in "Scan" into the search box. Go to "Microsoft Office Document Scanning" Once there, plug your scanner into you computer, chose what color you want your scan to be in, and click on the picture of the scanner to the right. To make my scans clear, I had to click on "Scanner..." and chose KODAK ESP AiO as my scanner even though I have a KODAK ESP-3 printer/scanner.
I hope these instructions weren't too confusing and I hope this helps some of you out! My scanner was causing me a lot of frustration for a while!
When the scan button is pressed on the product, nothing happens. The scan button does not work correctly.
Choose one of the following options to scan without using the scan button.
Option one: Scan using Windows Fax and Scan
Click the Windows icon ( ), click Programs , and then click Windows Fax and Scan .
The Windows Fax and Scan option is available in the Business, Ultimate, and Enterprise editions of Windows Vista. If you have the Home Basic or Home Premium edition of Windows Vista, skip to Option two: Scan using Paint .
Click New scan .
Click File , and then click Scan .
Option two: Scan using Paint
Click the Windows icon ( ), click Programs , and then click Accessories .
Click Paint .
Click File , and then click From Scanner or Camera .
Click Scan .
The drivers in the Windows Vista operating system do not support button press functionality on the product.