Trojan viruses pc needs cleaned I clicked on a link "starview codes for virgin " and a stack of viruses were dowloaded to my pc my up to date mcafee av detected them but is unable to delete or clean them they are in the boor sector too as the pc keeps rebooting when you select turn off

Use McAfee anti-virus software and clean that virus...

The simplest solution is to use a product from Malwarebytes anti-malware (My personal favorite) the free version does not do real time protection but it will clean up your problem. You may need to run a full scan 2-3 times till you get a clean result.
then install a commercial AV product, like McAfee Total Protection.
Links for you : http://www.malwarebytes.org/ http://www.mcafee.com/us/

Though you could be having a hardware problem with just faulty keyboard keys, it could also be a trojan virus where someone has disabled those keys.

I advise rule out the virus with Mcafee virus free scan: http://us.mcafee.com/root/campaign.asp?cid=45694

you should also use a "trojan" scanner. (the type of virus)

update you mcafee.. just download this then install in you system...

http://mcafee-virusscan-sdat.en.malavida.com/d40-free-download-windows

after that restart you system then scan manually,, open My computer then rigth click the Drive you to scan then Scan with you anti virus mcafee..

Good Luck

dear sir

there is no tool to start mcafee services.
you have to start manually. please do the following

start > run > services.msc(please type this)
services window will start. from there you have to right click on mcafee antivirus & then click on start.
you problem will solve.
enjoy!

regards
murali

Trojan Hunter, Avast, BitDefender, Ad Aware, F-prot AV
All Free or at least Full Trails

click on the x and see if you can repair/delete the trojan. run your virus checker and eliminate the issue.

if you want new codes forever use the following link ---http://www.digital-kaos.co.uk/forums/dlcat-starview-23

update the virus database of mcafee antivirus software.Contact them by providing your system information report.If it is a legal software u will get support from them.

Regards.

ucp_pru

A trojan Virus can be very nasty. I suggest going to www.avast.com and download the free home version virus scan. Disable and remove all other virus scans you have going to include the system resource hog Nortons or McAfee. Upon completeion of installation, it will ask you to do a boot time virus scan, click yes. Most Trojan viruses attack the system before they get completely started, therfor, makes them harder to remove.If you still need help after this, PLEASE feel free to conatct me and I will assist you further.