Question about Dell 540 Photo Thermal Printer

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Dell 540 photo printer

I have had this photo printer for several years now and been very pleased with it.It has suddenly started to print only the left hand 1/3 of the paper lengthwise.The cartridge is OK and I still have 25 out of 40 prints left. The paper loads OK as well. I must admit I have not used the printer regularly of late.

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  • Anonymous Feb 25, 2009

    I have the same problem. No solution found yet

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Email me at kissnickerson@gmail.com and I will tell you how I got mine to prin the whole picture again.

Posted on Mar 19, 2009

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It might be time to, but try these first:

(1) Try rebooting the computer (Press Ctrl+Alt+Del>Shutdown>Shutdown OR press and hold the power button down on the front of the workstation/computer/tower/CPU until the unit turns OFF)

(2) If that doesn’t work, then try clearing the print queue: Start>Settings>Printers>Double-click on the printer>Right-click on the print job(s) and click cancel/delete/purge documents and try reprinting a document

(3) If that doesn’t work, then try a power cycle: Try turning the printer off, then unplug the power supply from the printer, then unplug the USB cable from the printer then the back of the computer; wait 30 second; then plug the USB cable back into the computer, then back into the printer then plug the power supply back into the printer and turn it on – run a test print

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Do you have any other devices installed on the machine that are also parallel (hard drive, CD/DVD drive, etc.)? This may cause this reaction.

Is this a laser printer? The drum may not be holding a charge.

Are you sure the driver installed is the correct driver? That may be the issue as well.

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Try cleaning the rubber wheel that picks up the paper. There may be paper dust on it. Use alcohol on a clean rag. and wipe it clean.

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Looks like to heaters are going How long have you had it Still under warranty? If so send it back or ask for a replacement.

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