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Sap is on even though the menu says it's off - TruTech PLV16190 Television

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I would first try unplugging the unit.

then look for a factory reset in the menu, if it has one.

these sets are notorious for problems, look here

http://www.iconnectdots.com/ctd/2007/05/targets_trutech.html

Posted on Jan 09, 2009

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There is no sound from the unit. I have no remote but it says it is in sap mode. can I correct this?


SAP means "Separate Audio Program" - usually SAP mode is for changing the language of the broadcast (i.e. from English to Spanish) and is also used to enhance the sound broadcast of some programs.

Not having a remote may make this difficult.... you need to find a way into the set's menu- some sets have a "menu" button on them..... some require two buttons be held down together.... look at the set carefully.... if you have the manual, it is a good time to look at it.

When you get into the menu, find the AUDIO menu and de-select SAP. Your sound should be restored.

If you cannot get into the menu, you will need a remote. Write down the brand and model of your set, go to a decent electronics store, and browse the "universal remotes". Find one that supports your set and follow the instructions to set it up for your television. You will then be able to access the menu and turn off SAP.

Jan 28, 2011 | Flat Panel Televisions

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Where is the sap button on the remote or tv screen?


There would not be a SAP button on newer tv's. You will need to access your TV's main menu, go under Audio or Sound options and search through till you find the "language" or special features area. If your tv has the SAP function, you will find it in the menu.

Jan 18, 2011 | Flat Panel Televisions

1 Answer

No sound on some channels, other channels fine


Your SAP/MTS function is most likely turned on. This feature has 3 modes: Stereo, Mono and SAP. Stereo and Mono are easy to understand, it's the SAP that can get you. SAP stands for Second Audio Production. It is used to provide weather, information or an additional language translation of a program. Some broadcasters simply transmit the mono audio over the SAP audio channel when the are not using it for other purposes. Other broadcasters simply do not use it, which does not give you any audio. Look on your remote for a SAP or MTS button. If you do not see one, look in your TV user menu for this feature. If you are using a cable box, look in the audio menu of the cable box. You are looking for something set to SAP... just change it to STEREO. I hope this was helpful.

Mar 26, 2010 | Flat Panel Televisions

1 Answer

Vizio 22 inch HDTV--Loss of volume on non-HD channels only


Good evening! Go into your audio section of the Menu and make sure that SAP is off.....let me know how you did.

Apr 21, 2009 | Flat Panel Televisions

1 Answer

Couple of channel has no sound


Try going into the AUDIO menu and take it off of SAP.

Mar 13, 2009 | Sansui LCDWDVD320 32 in. TV/DVD Combo

1 Answer

Sap stuck on


It may be that you think you are moving it to off but not saving the changes.

These TVs are notorious for problems, look here.

http://www.iconnectdots.com/ctd/2007/05/targets_trutech.html

Dec 03, 2008 | TruTech PLV16190 Television

1 Answer

I have no sound on channel 2. All other channels the sound works fine. There are no audio cables going to it. Just straight cable. Even moved it to another room to see it would make a difference. And it...


Hello mwrobinson19,

Check to see if SAP (Second Audio Program) is turned on. Having SAP on can often cause this problem. You will have to go to the audio settings from the menu and select to turn SAP off.

I hope this helps,

Thank you,

Shuttle83

Oct 09, 2008 | Norcent Technologies LT-2022 20 in....

1 Answer

Sharp Liquid Crystal TV - Flat Screen - 1.5 years old


Go into the menu and under AUDIO and make sure that the sound is set to STEREO, and not SAP (second audio program). If you have a separate setting for SAP then shut it off.

Apr 23, 2008 | Flat Panel Televisions

2 Answers

SAP


There might be a SAP button on the remote or under a cover on the remote, or it might be an audio button, you want Main or Stereo. I couldnt pull up a picture of the remote, but I would suspect that if the SAP function is not in the menu it is probably on the remote.

Jul 08, 2007 | Akai LCT3201AD 32 in. LCD Television

1 Answer

Plasma tv with suspected SAP turned on


Hi
Try going to the audio menu then audio language and see what your settings are also try going to the options menu then caption/text and see what your settings are also in the options menu go to caption option. if that doesn't help try the same thing with the dvd player. hope this helps.

May 28, 2007 | LG 42PC5D Television

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