Need replacement roller

Check to see if there is hair or string or something preventing it from moving. Or, you might have a button or something that stops the roller from moving for suction for the hose only if it detaches for use that way. If it's not that, unplug the vacuum and see if you can move the roller by hand. If not, take the roller off by unscrewing the shield, probably 4 screws and check to see if the pegs that hold the roller in are in properly or broken. Rollers aren't expensive. If it's broken, just replace it. But, I'm thinking that there is something like string holding it. Another thing might be the belt is broken. If that's the case, do this:

First, make sure the vacuum is unplugged. Turn it over and you will see that on the rollers a cover. This cover should have about 4 screws holding it on. Unscrew and remove the cover. Note how it was put on. Take a look at the roller brush ends where it goes into the sides of the vacuum. Pull the roller straight out, noting how the pegs that hold it into the vacuum are situated. Take the broken belt off. It might be attached to one side of the roller. Note which side it is on and which side of the vacuum it is on. If it's not attached, no problem, just note which side it should be on. Now, on the bottom where the belt goes around, should be a silver peg that the belt slides over. Sometimes it's hard to see, but it's there. Take the broken belt to the store and match it up to a new one. Some are thinner than others, smaller or rounder than others. Be sure to get the right one. Now, back home, comes the hard part. Put the new belt on the proper side of the roller, only. Try and get the roller back into the vacuum snugly and secure. Once you do that, holding the roller with one hand, snug against the vacuum, pull the belt down and slide it onto that silver peg. If it needs to be twisted on, do that, but it probably doesn't need to be twisted. Once you have it on the peg, move the roller around with your hand to settle the belt into the proper position. With that done, replace the roller cover and you're done, Bob's your uncle! Plug the vacuum in and have at it.

Try these steps:

• Check the button that turns off the roller brush to make sure you didn't press it by accident.
• Unplug the vacuum and clear pet hair and other debris off the roller brush. It may stop as a safety feature if the roller brush is too restricted.
• Make sure the belt to the roller brush is placed correctly and not broken.
• Press the roller brush reset button. It may be located on the side of the vacuum's head, or inside the handle. The switch may need to be replaced if it's defective.
• The roller brush is disabled while the handle is in the upright position, so tilt the handle backwards while testing the roller brush.

I hope that helps you!

You've got a broken belt. Most Hoover Vacuums have a spare belt attached to the vacuum itself. Replacement is fairly easy and usually won't require tools. To replace your belt:

1. Unplug the vacuum
2. Locate clips on bottom of vacuum-Hoover uses clips that can be opened by hand.
   
3. Lift up the plate that encloses the rollers
4. Remove broken belt
5. Remove roller from it's compartment
   
6. Install replacement belt (hooking it around the motor and roller, using the roller for leverage to stretch out the belt until you have the roller in it's compartment.
7. Replace cover
8. Put clips back in place.
   

Just changed mine. I have a Turbo Force 6585. Flip it over and press with your fingers on clip #s 2,3 and 4 (This releases the cover over the roller brush - The clip locations are labeled on the plastic cover). Remove the cover - this will expose the brush , belt and drive motor spindle. Pull the roller straight out (note one side of the roller has a "square peg" - its pretty obvious but you need to align it when replacing. Remove the belt and replace the new one over the silver motor spindle first and then the roller. You will see the area or Pulley (it is part of the roller brush itself) to put it on it is fairly obvious where it goes. Use the roller to stretch the belt and insert the roller back in and replace the cover.

Note; There have been several complaints about belts breaking prematurely on these models - I used a Homecare No. 1145 that is made to fit Panasonic Upright, Belt type UB / UB8 - This belt is about an 1/8 longer (much less tension) than the supplied one and it hasn't broken yet - Considering the factory supplied belt broke in 3 uses, I really don't care what Bissell recomends as this has been a common complaint with this mode on forums. Hope this helps

Either your belt is broken or the roller is not functioning dues to debris or hair or bad bearings. You'll have to take a look at the bottom of the vacuum and see if the belt is broken. If it isn't, you need to remove the roller bar and see if there is anything keeping it from spinning. If the bearings are frozen, you can spray them with a lubricant and try to free them up. If this fails, then you will need to get a new roller. Hope this helps. Good luck!

It always feels like something must break as it's a really tight fit, but go to www.dysonmedic.com then scroll to the bottom of the page and click on DC07 belt and brushroll replacement guide. You'll find everything you need there. Good luck!

That means that you need to replace the belt. The belt is what turns the roller brush, and when it is stretched or worn it doesn't. You can get replacement belts here:

Replacement Vacuum Belts

The belt is stretched, worn or broken and therefore not turning the roller brush. You need to replace the belt. It's simple to do. Here is a link to the belts you need and the manual which has instructions:

2971AV EZ Replacement Belts

2971AV EZ Owner's Guide (8.3 MB download)

It's simple to tell if a belt has broken. Just switch the machine on and have a look (look, don't feel) to see if the brush roller is rotating. If it is, then the belt is not broken.
Depending on how much use your machine has had, it's quite likely that the brushes on the brush roller are worn to the point where you need a new brush roller.  Most vacuum cleaners rely on rotation of the brush roller to pull them along, so if the bristles are too short this doesn't happen.
I hope this helps. Please remember to rate this response.

Greetings from GoVacuum.com,

Replacing a Belt on an Upright vacuum can vary from model to model, but it is basically going to be the same for most upright models.

First you will need to access the belt. Most upright vacuums this is done by turning the machine upside down, and most you'll need to remove the bottom plate by unscrewing (usually 4) screws that hold the plate on. You should see screws that are closest to the actual roller brush, simply remove these screws, and take the bottom plate off. If the machine is a Eureka, or Kenmore, the top agitator housing will be removed from the top of the vacuum, not the bottom.

Once you have removed the bottom plate, or top agitator housing, you should be able to see the belt (or broken belt) along with the roller brush. Remove the broken belt. Make sure that you purchase the correct belt by taking the make, and the model number (located on the back or bottom of the machine). Please note that a broken belt may be 4-5 inches longer then a new belt, as they stretch a lot before they finally break.

Once you have the new belt, you will need to remove the roller brush. Pay attention to how the roller brush fits into the agitator housing, usually there will be fittings on the end of the roller that have to be put in a specific place, or in a certain way to work right. After the roller brush is taken out of the machine, you will need to wrap one end of the belt around a metal pulley on the opposite side of the roller brush. Most pulleys are located where the main housing (handle part) of the vacuum meet the the agitator (floor part) part of the machine. Anyways, wrap one end of the belt around the pulley, and then put the roller brush through the other end of the belt. This is where you'll need to put some elbow grease into it. You'll need to stretch the roller brush and belt so that the brush and belt are stretched back to the place where you took the roller brush out of the vacuum.

Once you have replaced the roller brush with a new belt around it, pull the belt a few times to make sure that the brush spins while you are pulling it, to ensure that the belt is not pinched, and is spinning freely.

I hope this helps. Here's a video showing how to replace the belt on a Hoover Windtunnel Self Propelled model; Feel free to email me if you'd like to send me the model number of your vacuum, this way I can be a little more specific, and give you part numbers. I have all belts for all vacuums in stock. Email; [email protected]. 1-866-468-2288. You may also chat with me by going to our website, www.govacuum.com, and clicking in the top right part of the page. Thanks!