Question about SanDisk Sansa e250 MP3 Player

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My Sansa Video Player MP3 will not be recognized by my Vista Operating system

What can I do so that I can down load music to it

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1) Get a music service
2) Use Windows Media Player to transfer songs to the device
0) Read your user's manual

-Tha Mp3 Doctor

Posted on Dec 15, 2008

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1 Answer

What drive do you need to put music on a sandisk mp3 player?


Nothing special, if your computer's operating system is recent enough to recognize the Sansa. Just connect the Sansa to your computer and drag&drop your music files over to it.

If you need a driver, you can download it from the manufacturer's web site at http://www.sansa.com

If you want to put videos and/or photos on it, you'll also need the Sansa Media Converter.

Apr 25, 2010 | SanDisk Sansa e250 MP3 Player

2 Answers

Download from audible


hi,

Have you tried connecting to the net and then continue to subscribe??

Feb 09, 2008 | SanDisk Sansa Clip MP3 Player

1 Answer

I downloaded a Sansa video converter and it keeps saying that my Sansa is not connected after i connect it. Can i have some assistance please?


do u have windows or mac system? if mac,
Although MAC OS is NOT a supported operating system, the Sansa player can still be recognized if the Sansa player is only plugged in MSC mode.

MAC computers do NOT support MTP
A Sansa player in MTP mode when plugged into a MAC computer will NOT be detected or recognized.

MAC computers supports Sansa players in MSC mode
Sansa players can only be recognized by a MAC if the USB mode on the Sansa player is set to Auto Detect or MSC.
See answer ID 207 for instructions on how to put your Sansa player in MSC mode.

See answer ID 1141 for instructions on transferring music to your Sansa player using iTunes on a MAC computer.

Aug 01, 2009 | SanDisk Sansa e260 MP3 Player

1 Answer

My sansa mp3 player isn`t recognized by the computer


It may depend on your operating system, but there are known issues in vista. There is also a hotfix from microsoft. This is from the Sansa Website FAQs at http://www.sansa.com/support/sansa_clip/faqs

My Sansa player is not recognized by my computer when I connect it.

The most common reason for this problem is not having the latest Windows Media Player installed, or having a Windows OS version that is not supported by the Sansa player.

The Sansa players support Windows XP SP2 and Windows Vista and above. If your operating system version is supported by the Sansa player:

SOLUTION 1 – Download and install the latest Windows Media Player

SOLUTION 2 – If that didn’t help, and you are running Windows Vista, apply the following hotfix - KB940199

SOLUTION 3 – If that didn’t help, download and Install the MTP Porting Kit (click here)

SOLUTION 4 – If that didn’t help, try connecting the device to the PC using MSC mode

On the Clip: Go to Settings > USB mode & choose MSC

I hope this helps and please don't forget to rate my answer.

Mar 05, 2009 | SanDisk Sansa Clip MP3 Player

2 Answers

It doesn´t recognized the music files


is the music files in the music folder? (its a hidden folder stupidly enough so is hidden files turned on in your operating system?)
are they mp3 or wav files? If the answers are no - now you know why.

Jan 28, 2009 | SanDisk Sansa e250 MP3 Player

1 Answer

Sansa c240


Sansa c200 series – Computer/OS Not Recognizing
Connect the device to the PC in MSC Mode
View/c200: Turn on then press and hold the rewind button while plugging to the PC
If that fails, unplug the Sansa from the computer. Uninstall all the Sansa software in the add/remove programs section of Control Panel. Reinstall the clean version of the software from Sandisk’s website – make sure you get the files for the c200 series. Then replug the Sansa and try again. The root of the problem is that Sansa has one set of drivers and Windows has another. If you plug the mp3 player into the computer before installing the Sansa drivers, the Windows drivers will trump the Sansa’s.
Here is a helpful link from Sandisk on the problem with extra information on Vista operating systems:
http://kb.sandisk.com/cgi-bin/sandisk_en.cfg/php/enduser/std_adp.php?p_faqid=42&p_created=1221328944&p_sid=8VPwlRmj&p_brand=sansa&p_accessibility=0&p_redirect=&p_lva=&p_sp=cF9zcmNoPTEmcF9zb3J0X2J5PSZwX2dyaWRzb3J0PSZwX3Jvd19jbnQ9NzQsNzQmcF9wcm9kcz00JnBfY2F0cz0mcF9wdj0xLjQmcF9jdj0mcF9wYWdlPTEmcF9zZWFyY2hfdGV4dD1jMjAw&p_li=&p_topview=1

-Tha Mp3 Doctor

Jul 29, 2008 | SanDisk Sansa c250 (2 GB) MP3 Player...

1 Answer

Computer wont recognize device


Your computer may not be compatible with the software on the installation CD - check Sandisk's website for a more up to date version of the software. Many, many, many products are not and never will be compatible with Windows Vista.

If it is DEFINITELY not an incompatible operating system, then:
These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Jun 30, 2008 | SanDisk Sansa Clip MP3 Player

2 Answers

Sansa E280 isn't recognized by Vista


Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/Retail/DriverDownloads.aspx
-Tha Mp3 Doctor

Mar 29, 2008 | SanDisk Sansa c250 (2 GB) MP3 Player...

1 Answer

Recovery mode


to switch to recovery mode flick the switch on the top towards the headphone jack (so you see the orange), then hold down the REC button on the side, and plug into you computer. KEEP IT HELD DOWN UNTIL THE PLAYER IS RECOGNIZED! the player will be recognized by dif name. you are now in recovery mode.

What i suggest you do is to look at this video on how to format your player...all data on it will be erased (like songs and videos) but it will be worth it!

NOTE: these are for when the player is in MSC mode
For Windows XP
http://mp3support.sandisk.com/mp3/mscdeletefiles.wmv

For Windows Vista
http://mp3support.sandisk.com/vista/mp3/vista/vistamscdelete.wmv

I did this for my player and now it works fine!!!

Mar 12, 2008 | SanDisk Sansa e250 MP3 Player

5 Answers

Recognise my sansa


to old for vista to recognize

Apr 29, 2007 | SanDisk Sansa m240 MP3 Player

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