Question about Polycom VSX 7000 Video Conference

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Can not able to dial out any number from Polycom VSX 7000.

Problem is while dialing any number from Polycom VSX7000 thru ISDN BRI lines, an error is coming that Destination address is invalid please check the address.

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  • andy9940 Apr 03, 2009

    the far end did not support the requested channel type. contact your network administrator for assistance.

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  • 10 Answers

Check out the following things:-

1. When dialing a ISDN number, be sure that the call preference has not been set to IP H.323 on the home screen just below the dialing field.

2. Check with your service provider that outwards dialling have been enabled on the lines provided to you.

Posted on Apr 02, 2009

  • jacekronczka Feb 07, 2011

    @chinku42us
    I've similar problem like posted. When i change call preference to ISDN on home screen, dialing phone number it automaticaly switch to H.323. Is there any option to change preference ? In Net-> call preference i haven't seen such option.

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