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I just got a refurbished laptop from tigerdirect and i cant start up the computer. I can get to the log in screen but it seems there a preset password and log in info. Is there anyway to by pass so I can create my own log in.

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  • alvarezfonse Dec 03, 2008

    its a gateway M-6841 laptop

  • Eric Duguay
    Eric Duguay May 11, 2010

    What Brand Model have you got there?

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There is but your best bet is to contact tiger direct or the manufacturer of the machine. there might be a simply restore utility. It sounds like you have an open box computer. This is where someone opened the box tried it out and returned it. Refurbished is there was an issue and it was repaired. In bothe cases all major manufactures add software to reset the computer just like it came from the factroy. This is what you should do.

Thanks PJ Please rate my servcies and anything then completely staisifed is not good enough for me. tell me how  Ican fully help you.

Posted on Dec 03, 2008

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