I would appreciate an explanation for what might have happened to this monitor. The user reported a fizzing, cracking sound, the image on the screen became very distorted, and a crack was visible on the screen. Then, the monitor quick working altogether. What might have happened to this monitor, and is this an unusual occurance? Is it repairable, or would we need to send it in to be replaced under our warranty agreement?
I would appreciate any information you can provide! Thanks!
Guru's tip is very good. Only 1 small issue left out, is the monitor standing free and not near any heating devices or heat generating devices or in a very moisty area? these are things to bear in mind when placing sensitive electronics or better, all electronics as such devices or areas can cause the crack or the described failure of a component.
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Hi Roeder, I have never heard of an LCD screen cracking from anything other than physical force, this is a first for me. It is possible since there is high voltage power in there for the backlight. In light of the sound I suspect a component failed, generated lots of heat real quick and caused the crack/failure.
This is really unusual and you might try calling Gateway to see if they will replace it, especially if it is one year or less old. I would resist all temptation to open the LCD till you call Gateway. If they will replace it they won?t be happy to find you opened the case.
Let us know how it works out and please don?t forget to rate this post.
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