Question about Microsoft Xbox 360 Console

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Xbox 360 Console Not Reading Discs

Hey, when I insert one of my Xbox 360 Games, it says "Reading..." then 5 seconds later it says "Open Tray.." I don't know what to do with my Xbox System.

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  • blue12121 Dec 03, 2008

    This started with Far Cry 2. I put the disc in and close the tray. It says its reading, makes some funny noises and then says open tray. If i go through this process for half an hour to an hour it eventually works. It plays some games fine(Guitar Hero 3) but has the same problem with some dvds. It played Wanted fine but didnt like Step Brothers. Whats the deal?

  • Anonymous Dec 03, 2008

    i hate it me too

  • Anonymous Dec 28, 2008

    360 makes a funny sound says reading then couple seconds later it says open tray

  • Anonymous Dec 31, 2008

    effing a. me too. and no one knows what to do about it. someone help!

  • Chandler Staggs
    Chandler Staggs Dec 31, 2008

    I am having the very same problem with my xbox 360. It will act as if it is reading the disk and just go to "Open Tray". anyone out there now of a fix or where to get one fixed without sending back to microsoft?

  • billsled75 Dec 31, 2008

    same thing with mine. i think i watched something on youtube that said that you need to replace the dvd drive maybe.

  • ben_regino92 Jan 01, 2009

    My xbox wont read the dics it will say reading then stop then it will say open tray, it worked a little while after then when i turned it off and a little later turned it back on it does it again

  • anitafrost Jan 01, 2009

    My 360 will load all of my other games and I am able to play them except for Far Cry 2. I put the disk in and it says reading for a short time period, but won't start the game.

  • anitafrost Jan 01, 2009

    Far Cry won't work

  • Anonymous Jan 05, 2009

    reading then open tray

  • rpsizemore Jan 05, 2009

    i have that same problem to and i dont know why my xbox wont read the disk but sometimes when i get lucky it will read the disk its like something is loose in my xbox 360. when i get lucky and my xbox reads the disk it makes little clicky noises like something is loose.

  • worcester13 Jan 05, 2009

    No matter how many times I keep trying different disks it comes up with the exact same problem. Reading then Open tray. Please someone help

  • Anonymous Jan 11, 2009

    not reading disks

  • Anonymous Jan 15, 2009

    I got the same problem if u find out how to fix it hit my e-mail

  • Anonymous Jan 20, 2009

    Same here, I can usually get it to work by blowing some can air into disk slot. No clue why that helps, just thinking the head may have dust,etc. on it. Not a long term solution though, because it keeps doing it.

  • kronicmuffin Jan 20, 2009

    i have that same problem and some times it says that my games are dvd

  • lawlstev Jan 24, 2009

    I have the same problem as you all too. I notice that this problem seems to of only happened with us all after the new dashboard came to town. Does any think there is a link?

  • jojo4todd Jan 24, 2009

    i have the same problem, except it is not reading any of my discs!

  • rudeboi_ess Jan 24, 2009

    yeh mines only 10 months old, keeps sayin open tray please let me no if a solutions found.

  • jimmydean894 Jan 26, 2009

    i load a dics, in a few of seconds, comes on open tray

  • Anonymous Jan 26, 2009

    omg same problem i hate this..

  • Anonymous Jan 27, 2009

    dang my 360 wont read any of my 360 game...any idea

  • Anonymous Jan 27, 2009

    I have the same issue and xbox support just said my console is 3 months out of warranty and it will require $99 bucks for them to fix, the upside is that they will put another one year warranty on the machine. I am so PO I cant see straight and so ticked about my 3rd Xbox going down.

  • Anonymous Mar 09, 2009

    doesnt recognize it self as an Xbox 360 console
    its starting to upset me.

  • jeff glide Apr 30, 2009

    will not read any disks at all, asys reading the about 10 seconds later it sas oen tray.

  • milman87 Apr 30, 2009

    when i put the game in the disc drive close it its says"reading" makes two funny noises, spins the disc for a second and returns the the "open tray" scene.

  • vex795 May 25, 2009

    this one game is not working for my xbox 360 but, the same disk works on my friends xbox 360 and all my other games work on my xbox 360, some times they wont read the disk some times it does. i need help



6 Answers

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Alright everyone problem solved! :) push the open tray button n hold it open as you turn your xbox off......after its off blow into the tray area, put the disk in, turn your xbox on, as the disc tray starts to return give it an iron fist 1 time.

Posted on Aug 21, 2010

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Just turn it on its side! I did it and it started working again! ;D

Posted on Nov 10, 2009

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This could mean your laser is on its way out, but it could also mean it needs cleaning. the best way to
clean is to strip the machine down. strip the dvd drive down and get a cotton earbud.
spit on the earbud and very gently wipe the laser eye clockwise but dont press on too hard, very gently.

also get a clean paintbrush and give the drive casings a good clean.

this might help. there is also something else you can try and thats something called asjusting the 'pots',
this is a bit complicated for anyone not used to the process but i do have a guide if you want to have a
go yourself. what this does is adjust the laser power so its a full again just like it was when you first
bought it. (thats the easy explanation).



Posted on Nov 11, 2009

  • mrmeessaa Nov 22, 2010

    Ms. Linda where do I get this guide. I don't have the "key" to take the xbox apart.

  • Madmonkeynz Jun 21, 2011

    F*ck should have read this earlier, had same problem, took entire xbox apart, I googled how to, and cleaned the laser. Now it works. This is really easy but breaks warranty so if u still have warranty, might as well send it in, but my xbox is 4 years old so... Also while takin xbox apart the fan was full of dust, which can lead to rrod because it could overheat, so I cleaned it too. Btw I aint a tech nerd and still managed it so don't be afraid, you can't break too much


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I just blew into the drive and turned it horizontal, now it works.

Posted on Feb 21, 2010

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If you have the disc reading error it is caused by the receptors on the back of the Xbox 360 overheating.

You need to get this fixed, you can do this by fixing it yourself or sending it in.

Posted on Nov 10, 2009

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  • KimBalSlice Nov 09, 2010

    this might sound stupid but i promise ive done this several times and it works. carefully but firmly slap the flat part of the xbox a few times (without a game inside and the consul off!) and then it should start workin again. hope this helps

  • nicnacnunu Dec 28, 2010

    OMG!!!! i got soooo pissed off at my xbox for not working so i took your advise and gave it a slap and told it to look lively. your a fuckin DON now im playin black ops with no probs! thanks love,if it stops workin again i will just have to give it another slap and put it in its place!!!!! THANKYOU KIM!

  • loops302 Feb 23, 2011

    wow..... thank you kimbalslice.. turned on side lightly tapped the ebox as stated and wow it worked i have one happy boy now ..... amazing thanks once again...

  • darrenneeds Apr 11, 2011

    nice one!!! ive spent hours trying to sort this out tried cleaning it and everything else but no joy. a couple of slaps later and it works fine !!!!


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You might check out the informative blog post at Xbox 360 Disc Read Error Fix

Hope it helps.

Posted on Jan 09, 2009

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Posted on Jan 02, 2017

  • 1 Answer

SOURCE: Xbox 360 doesn't read games properly

3 Simple Steps to Fixing this problem :1.Take out and disks in the tray and turn it off. 2.Lay the XBOX 360 Horizontally and give the xbox 5-10 medium bangs with your palm or fist (top Left of the XBOX). 3.Turn it on, Put in a Game ! SUCCESS ! Hope it Helps There is a vid, Hope this helped. =D

Posted on Oct 19, 2009

  • 7 Answers

SOURCE: Please insert this disc into a xbox 360 console white screen

I just had a similar problem, sent it away in it's coffin yesterday :(

Posted on Oct 01, 2007

  • 85 Answers

SOURCE: My xbox 360 wont play discs - keeps repeating open tray.

Call microsoft at 1-800-4-MYXBOX

Posted on Jul 15, 2009

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1 Answer

My xbox is not reading any of my discs. it just reads open tray. when we close it again it says reading and then goes back to open tray. can you help?

Hi,the most common reason for the Games not reading discs is a bad drive. The following website sells the drives and does installs:

This drive should fix any reading issues you are having with your games, or issues inserting your games or ejecting them (or lack thereof). This is the entire DVD drive assembly mechanism replacement for your game including a new laser. If your discs are not ejecting, or you cannot insert a disc -- or you can insert a disc but it will not load, this is what you need to get your game going again!

Take care.

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