Theres nothing in side of it.. no little objects messing it up.
when i print something the writing or whatever im printing overlaps something on it. smears the pictures. colors all out of place.
whats wrong with it? i tried cleaning the nozzels, like where you print something on a peice of paper, i tried fixing the allignment nothing will work??
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What about A4. does it print fine on A4. if it does then paper path is clear , if it only Jams/stucks on portrait mode, what size or media u using. it could be HW fault- where the separtaion pad and paper pick up roller is worn out or it is simply setting issue on the printer drivers. Go to printer driver of the printer- printing preference and check setting from there
Well you definitely have a pc problem and not one of the printer. the printer just prints what it is sent and as you can print the alignment page that takes care of the printer.
You have reinstalled the driver but did you remove the old one first? I bet not. You should download the hp printer removal tool. Run it and after a restart then you can install the driver. Personally i would turn off the auto update feature as hp updates really mess things up.
I reckon after the reinstall the printer will be fine.
Well you can start be cleaning the drums and adjusting the paper tray, if the printer is under warranty then get it checked. There was no recall for this printer, doesn't say that on hp website.
In case of any questions kindly revert.
Thanks. If this was helpful, then kindly rate me.
Likely the simplest way would be to return the machine to its factory defaults. That would ensure that whatever they had done to mess it up, would be un-done. The negative side to this, would be that you would lose all stored information such as phone numbers. To see how to do this, you would need to open your user manual to page B-7. If you do not have one handy, here is the link to the manual online:
Don't know if it's the same problem i had but its maybe worth a try. My paper went in a little, the wheels were turning but it didn't take the rest of the paper or print. Someone replied to my problem, i tried it and it fixed 1st time. Also seems to of worked for others, it seems to reset the sensors or something. Solution:- Use a piece of thin card, a magazine cover is what i used, make sure its A4 size then try to print something, as the paper starts moving push it through!! and hey presto it worked for me, everything printing fine now. hope it works, let me know, Garty
There IS something stuck in the feed path. If the paper starts to feed and then crinkles on the feed side, there is an object stopping the paper moving forward.
Lay the machine on it's back and take a sheet of very stiff card (A5 size approx) and push it through the paper path in reverse. So start where the paper would normally exit and push the card in. You may need to lift the pinch rollers just behind the print head by hand to aid the card through. Keep the card to the side that would normally crinkle but beware of the paper sensor flag. If you force it you could break it off.
Once you get past the pinch rollers behind the print head, push a little further then start to move the card in and out but along the length of the rollers. You should find that sufficient to push out whatever is in the path and having the machine on it's back will help it fall clear of the feed mechanism.
If it does not fall out using this method you will have to remove the covers and try to remove the ASF to get at the object.