Question about Garmin GPS Devices

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I have a Garmin Nuvi 310 and the windsreen mount keeps falling off the galss irrespective of how much I clean the window and the suction cup. I have heard this is a common problem... I sent an email off to a supposed Garmin service centre in Seven Hills NSW - No response.. Got any ideas of who to contact to resolve? Cris

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  • Garmin Master
  • 2,124 Answers

Have you tried wetting the suction bottom before applying it? Also, try looking into a Garmin friction mount. It's a heavy bean-bag like mount that is filled with lead pellets and has a rubber bottom that won't slide on your dash. It's easily removable, legal in all 50 US states and you'll prevent damage to your Nuvi as your Nuvi won't fall from the glass and hit the dash.

- Jim

Posted on Dec 03, 2008

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2 Answers

HOw do you charge it?


This unit comes with a charger (AC). There is alxo a car charger. Both have a USB connecter that plugs into the side of your unit.

Sep 20, 2011 | Garmin nuvi 350 GPS Receiver

1 Answer

I need instructions on how to mount the nuvi 200w to my windshield


To secure the nuvi 200w to your windshield with the included suction cup mount (pictured below),


steve_con_6.jpeg

center the GPS on the clip, and tip the bottom edge on the bracket. Push the top of the GPS against the top clip until it clicks into place. Hold the bracket and GPS near the windshield where you like it best. Note where the suction cup is on the windshield in relation to the mirror, etc. Remove the GPS from the mount's clip by pushing the top tab back from the top of the GPS.

Clean the windshield (or portion that the suction cup will be stuck against) with a paper towel or newspaper and ammonia solution like Windex, etc. Clean the suction cup with the paper towel and Windex, too.

Lift the lever at the base of the mount - is shown in the picture above - if it isn't already. With the mount oriented as shown in the picture above, press the suction cup against the windshield where desired with one hand. Hold the mount firmly against the glass and use your other hand to press the lever on the base back toward the suction cup and glass. Press until it lays flat against the base / suction cup. Plug the power cord into the GPS and reinstall the GPS in the mount clips as done earlier.

To remove from the windshield, release the GPS from the mount clips, and lift the lever away from the base / suction cup. Locate the tab that is connected to the suction cup edge near the lever. Pull on the tab away from the glass to break the suction seal and remove from the windshield.

If this was helpful, please rate it 4 thumbs up. Thanks & good luck!

Sep 20, 2011 | Garmin GPS Devices

2 Answers

My garmin nuvi 350 suction mount falls from the windshield after several days.


I believe they all do that, I own a Garmin and I bought what looks like a bean bag because I got tired of my suction cup mount falling off my windshield. The nice thing about the bean bag mount is that you can move it closer to you and place it anywhere on your dash. I bought mine on ebay from the Mount Guys they have a big selection of mounts for all types of GPS's take a look you might want to make the change too.

I hope this helps you out and if it did please leave me some feedback

Apr 03, 2011 | Garmin GPS Devices

1 Answer

I have purchased three of these products from this company. I am sick and tired of this navigation system falling out of the window while I am driving. I am a salesman that purchased this product in good...


Brian - you should contact Garmin directly at www.garmin.com - this site is not affiliated with Garmin in any way. I'd suggest that you secure the GPS to the center of the windshield or use the semi-permanent dash mount instead of suction cup mounting to the windshield near the driver window.

Good luck!

Jun 30, 2010 | Garmin Nuvi 760 Car GPS Receiver

1 Answer

Suction cup mount keeps falling off windshield . Works for about 1 - 3 days and then just lets go.


The suction cups ****, don't they? ;-)

The problem is that temperature variations (bright sun vs. cloudy day) causes pressure changes inside the vacuum seal, and it eventually fails.

You can try spraying the cup with water before attaching it...the water helps the cup keep a better seal. Vaseline works even better.

Ultimately, I ended up buying a universal mount that fits right onto one the dash ventilation louvers...no problems since.

May 16, 2010 | Garmin nuvi 205W GPS Receiver

2 Answers

How do I attach my garmin to my dash mount?


The Garmin Nuvi 255w comes with a three piece dash mounting kit. A round disk smooth on one side tape on the other to affix to the dash (most dashes ar textured and the suction cup will not hold to textures) a suction cup arm with a ball end, and a bracket with a receiver for the ball. Snap the bracket and arm together, this can take a little effort. mount the disk to your dash in a place that doesn't obstruct your view of the road. then place the arm/bracket on the disk and push the lever down creating suction to hold the mount to the dash.
Another option it the beanbag dash mounts that hold the arm without sticking to your dash.

If this answered your question please check +. If not please elaborate on your queston

Apr 26, 2010 | Garmin nuvi 255W GPS Receiver

1 Answer

Plastic pholder for my Garmin 255W will not stick to windshield


The glass and attachment suction cup should be clean and free of oils, dust hair etc. Try cleaning both surfaces. If this doesn't workyou can order a new holder from Garmin.

Aug 02, 2009 | Garmin Nuvi 255 GPS Receiver

1 Answer

Sticking my nuvi 260W to windshield - after a few days often in sun [winter/spring Mass.] thesuction cup mount falls of to dashboard- risking damage to nuvi. advice? without having to use permanent...


Here is what I do. I clean the spot on the windshield very good with Windex or another good window cleaner. I also clean the suction cup surface while I am doing the windshield. Next I place the GPS next to the Rearview Mirror. and connect the suction cup. Then I take the power cord and use it to tie a knot around the suction cup mount and then I loop it around the Rearview mirrow twice leaving no slack between the GPS and the Mirror. Be sure to not block you view in the mirror. If the GPS come loose from the windshield it will just fall far enough for the power cable to catch it and will just be swiing there instead of falling to the dashboard or floor. This is kind of a Mickey Mouse way to do things but it works.

Apr 08, 2009 | Garmin nuvi 250W GPS Receiver

2 Answers

Suction cup problem


Make sure your windshield and the bottom of the suction cup is clean. Clean it with some warter & detergent and wipe dry. Try wetting the bottom of the suction cup before applying it to the window.

I recommend not using the window mount. I recommend using the dash friction mount. You take the risk of cracking your LCD screen when it falls.

1. The dash friction mount will not fall.
2. It's easily removable/
3. It's legal in all 50 states (window mount is not).

- Jim

Nov 05, 2008 | Garmin nuvi 350 GPS Receiver

1 Answer

I have two NUVI 660's and one 360 (?) navigation systems. They all work great except all three have the same problem with the suction cup. Aftera few months, they will not stay attached to the...


Hello rkfowler,

While the suction cup mounts included with most GPS units are very effective, they certainly can fail. It sounds like you are doing everything you can to make it work: cleaning both the windshield and the cup itself. You also might try putting a few drops of water onto the suction cup before affixing it.

If the suction cup mounts aren't working out for you, Garmin does have a couple of other options including a vehicle mount that uses a super strong adhesive or a friction style mount. These are available from Garmin directly on their website (www.Garmin.com) or through your local consumer electronics store, such as Best Buy.

Best Regards,
Ken
"Go Ahead. Use Us."

Jul 08, 2008 | Garmin Nuvi 660 GPS Receiver

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