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I have a Garmin Nuvi 310 and the windsreen mount keeps falling off the galss irrespective of how much I clean the window and the suction cup. I have heard this is a common problem... I sent an email off to a supposed Garmin service centre in Seven Hills NSW - No response.. Got any ideas of who to contact to resolve? Cris

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  • Garmin Master
  • 2,124 Answers

Have you tried wetting the suction bottom before applying it? Also, try looking into a Garmin friction mount. It's a heavy bean-bag like mount that is filled with lead pellets and has a rubber bottom that won't slide on your dash. It's easily removable, legal in all 50 US states and you'll prevent damage to your Nuvi as your Nuvi won't fall from the glass and hit the dash.

- Jim

Posted on Dec 03, 2008

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Posted on Jan 02, 2017

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My suction cup for my in car camera will not stick to windscreen keeps falling off how to make it suction properly and not fall off


That is pretty typical.

If you want to mount it to the window, then make sure the glass surface is completely clean. A generous amount of saliva on the suction cup will keep it up on the glass for a while.

You are better off using the adhesive backed suction cup disks and mount it to your dashboard.

Jan 11, 2017 | GPS

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My garmin nuvi 350 suction mount falls from the windshield after several days.


I believe they all do that, I own a Garmin and I bought what looks like a bean bag because I got tired of my suction cup mount falling off my windshield. The nice thing about the bean bag mount is that you can move it closer to you and place it anywhere on your dash. I bought mine on ebay from the Mount Guys they have a big selection of mounts for all types of GPS's take a look you might want to make the change too.

I hope this helps you out and if it did please leave me some feedback

Apr 03, 2011 | Garmin GPS

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I have purchased three of these products from this company. I am sick and tired of this navigation system falling out of the window while I am driving. I am a salesman that purchased this product in good...


Brian - you should contact Garmin directly at www.garmin.com - this site is not affiliated with Garmin in any way. I'd suggest that you secure the GPS to the center of the windshield or use the semi-permanent dash mount instead of suction cup mounting to the windshield near the driver window.

Good luck!

Jun 30, 2010 | Garmin Nuvi 760 Car GPS Receiver

1 Answer

Suction cup mount keeps falling off windshield . Works for about 1 - 3 days and then just lets go.


The suction cups ****, don't they? ;-)

The problem is that temperature variations (bright sun vs. cloudy day) causes pressure changes inside the vacuum seal, and it eventually fails.

You can try spraying the cup with water before attaching it...the water helps the cup keep a better seal. Vaseline works even better.

Ultimately, I ended up buying a universal mount that fits right onto one the dash ventilation louvers...no problems since.

May 16, 2010 | Garmin nuvi 205W GPS Receiver

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Can't assemble suction cup mount that came with Nuvi 350


They fit tight together. Sometimes you need a little force.

Sep 13, 2009 | Garmin 010-10723-03 Suction Cup Mount...

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Plastic pholder for my Garmin 255W will not stick to windshield


The glass and attachment suction cup should be clean and free of oils, dust hair etc. Try cleaning both surfaces. If this doesn't workyou can order a new holder from Garmin.

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If the end of the cradle has a ball,and the cup has
a round part, just push the ball in, yes it does go in hard but should be ok. If it makes you feel more
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Apr 09, 2009 | Garmin 010-10723-03 Suction Cup Mount...

1 Answer

Sticking my nuvi 260W to windshield - after a few days often in sun [winter/spring Mass.] thesuction cup mount falls of to dashboard- risking damage to nuvi. advice? without having to use permanent...


Here is what I do. I clean the spot on the windshield very good with Windex or another good window cleaner. I also clean the suction cup surface while I am doing the windshield. Next I place the GPS next to the Rearview Mirror. and connect the suction cup. Then I take the power cord and use it to tie a knot around the suction cup mount and then I loop it around the Rearview mirrow twice leaving no slack between the GPS and the Mirror. Be sure to not block you view in the mirror. If the GPS come loose from the windshield it will just fall far enough for the power cable to catch it and will just be swiing there instead of falling to the dashboard or floor. This is kind of a Mickey Mouse way to do things but it works.

Apr 08, 2009 | Garmin nuvi 250W GPS Receiver

2 Answers

Suction cup problem


Make sure your windshield and the bottom of the suction cup is clean. Clean it with some warter & detergent and wipe dry. Try wetting the bottom of the suction cup before applying it to the window.

I recommend not using the window mount. I recommend using the dash friction mount. You take the risk of cracking your LCD screen when it falls.

1. The dash friction mount will not fall.
2. It's easily removable/
3. It's legal in all 50 states (window mount is not).

- Jim

Nov 05, 2008 | Garmin nuvi 350 GPS Receiver

1 Answer

I have two NUVI 660's and one 360 (?) navigation systems. They all work great except all three have the same problem with the suction cup. Aftera few months, they will not stay attached to the...


Hello rkfowler,

While the suction cup mounts included with most GPS units are very effective, they certainly can fail. It sounds like you are doing everything you can to make it work: cleaning both the windshield and the cup itself. You also might try putting a few drops of water onto the suction cup before affixing it.

If the suction cup mounts aren't working out for you, Garmin does have a couple of other options including a vehicle mount that uses a super strong adhesive or a friction style mount. These are available from Garmin directly on their website (www.Garmin.com) or through your local consumer electronics store, such as Best Buy.

Best Regards,
Ken
"Go Ahead. Use Us."

Jul 08, 2008 | Garmin Nuvi 660 GPS Receiver

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