Question about 2wire HomePortal 1000HW DSL Modem and Network Router -1000-400210-000_LN_R (1000400210000LNR)

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My friends computer died and needs to setup her new computer to manage the Homeportal 1000hw. Is the software/drivers available on the web?

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  • susan_spence May 11, 2010

    How can I get to set up page to reconfigure if Homeportal 1000hw cannot find wireless address in Vista? I went to 2wire moc page however need help as it only can connect via ethernet.

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Try the following link:

http://support.2wire.com/?page=view&article=71&text=Homeportal%201000hw%20setup%20wizard&cat=&sort=


If your HomePortal is still configured to defaults try to use the web base interface.


Posted on Dec 03, 2008

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1 Answer

How to access your wifi password with 2wire homeportal 1000hw


If you have the setup menu login password you can view (and change) the wireless connection password in the modem setup menu. You'll need an ethernet cable to connect directly to the modem if you can't get to it wirelessly. With the ethernet cable you bypass the need for the wireless password but you will still need to get into the configuration menu, which usually has a password too. After you connect the ethernet cable, open a browser window and enter 192.168.1.1 in the address field and press enter. This is the same web address field you would use if you were typing www.google.com. That 192. address should take you to the modem setup menu. If a password is required it will prompt you to enter the password. If you don't know the password you'll have to reset the modem and start over. (yes, there is typically an actual reset button although many of them are hard to find) After a reset there is usually not a password requirement. Make sure you set all passwords again if you do a reset - want to be sure no one else can get into your router once you are finished.

Sep 19, 2010 | 2wire HomePortal 1000HW DSL Modem and...

1 Answer

My laptop can't connect via wireless to my att/dsl 2wire wireless router/modem. it see's it but cant connect


Hi toasoulinh,

First off you need to go to your network connections, and right click on the wireless connection and view status. Then click on the support tab, and then the details tab. This will show you what the IP configuration is. You need to have a gateway (which is your wireless router IP) and a assigned IP address for the laptop, and also a dns IP to resolve who you are. I'm going to guess that one of them are missing, perhaps the DNS? If there is any missing click on the repair button, and see if it corrects the problem. If not, then you have a bigger problem then you bargined for. You will need to go to your network connection and click on wireless connection. Inside you will find a add wireless connection button. Click this button and windows will walk you through creating a new connection. If that doen't to the trick.
You can reconfigure your HomePortal without using the setup CD.
  • Open your Web browser.
  • Type http://homeportal/setup in the address or location line of your browser.
  • Follow the on-screen instructions to complete the setup process.
    • If you need a key code, you can find it at HERE
    • If you need to replace drivers for your 2Wire network adapters, you can download them directly from the 2Wire support Web site.
Good Luck,

And don't leave a rating

Thanks
Mark

Sep 21, 2009 | 2wire HomePortal 1000HW DSL Modem and...

1 Answer

I want to identify hardware.


Here is description of the unit , the installation guide and the user guide:

HomePortal 1000HW Router/Modem with Firewall & 1 Ethernet port, highpowered 400mw 802.11b wireless, USB, and HPNA.
2Wire HomePortal gateways include an array of the most common home networking technologies accommodating a variety of service provider and subscriber environments. Flexible networking options include high-powered 802.11g wireless, Ethernet, HomePNAv3, MoCA, and USB.

http://www.2wire.com/pages/pdfs/1000_series_Gateway_Install_Guide.pdf


http://www.2wire.com/pages/pdfs/2Wire_1000_User_Guide.pdf


Click on this link or copy and paste the complete link into your browser.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

Mar 30, 2009 | 2wire HomePortal 1000HW DSL Modem and...

1 Answer

How do I open the case of a 2wire 1000HW Home


there are pegs underneath the front gray panel and, take a flat head and you push the button in and pull the front off. As far as the password, you just click I forgot until it asks for a system key or temp password. System key is the 10-digit number on the bottom of the router, the temp password you have to call the provider for.

Mar 13, 2009 | 2wire HomePortal 1000HW DSL Modem and...

1 Answer

2wire homeportal 1000hw cannot find wireless address


Windows 7 (Beta) and Windows Vista 64 Bit. Step 1. Do not allow the autostartup to run the installation application. You must right click on the CD ROM and select the "OPEN" option. Locate the driver on the install CD. Since my DVD ROM drive is my "D:" drive I located the driver at D:\USB_VISTA32364\BACKUP_2WIRE_VISTA_USB_Installer.exe . Before you click on this you want to right click on this and select Properties. In the properties tab click on the middle tab marked "Compatibility". Make sure you select the checkmark box to: Run this program in compatibility mode for: and use the pull down menu to select Windows XP SP2. This is how I was able to get my 2wire utility to work on Windows 7 (beta) 64 Bit.

Feb 07, 2009 | 2wire HomePortal 1000HW DSL Modem and...

1 Answer

I need help


You can try opening ports on the router to set it from strict to moderate. You need to be get the port numbers from the application or game provider then access the router's setup page and set it there. You need to set a static IP address on the computer / device that needs the port opened.

If you have any other questions or difficulty, just click on the ask me button. :)

Apr 18, 2008 | 2wire HomePortal 1000HW DSL Modem and...

1 Answer

2wire HomePortal - green power light blinking


disconnect the power adapter. Reinsert the power adapter directly into the wall socket. Remove any power strips or surge protectors temporarily to ensure that these items are not preventing the 2wire's proper operation. make sure you are using the power adapter that came with the modem. Plug the power adapter into a different wall socket in another room.

Apr 07, 2008 | 2wire HomePortal 1000HW DSL Modem and...

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