Question about Western Digital My Book Essential Edition (WDG1U5000N) 500 GB Hard Drive
My dillema, I have a failing external hard drive. It is a Western Digital 500GB Model #:WDG1U5000N.
The hard drive when writing a lot of data to it, copying a lot of data
from it, or when accessing it(loading music into a media player) the
drive will stall, the progress bar of whatever it is will stall for a
few minutes. Finally I will get a prompt asking me if I want to format
the drive or not.
When I run a diagnostic tool from Western Digital the hard drive fails in one area, Re-Allocated Sector Count. Western Digital has told me that I need a replacement. I am under warranty still. When I receive my replacement product I will have 30 days to return the defective one. For data recovery they suggested finding some sort of data recovery software or if that doesn't work try a service. There is almost 400GB of data on my external hard drive. Old documents/homework, backups of older systems, and my music collection. I wish to recover as much as possible.
What is the process of recovering this? What type of software should I be looking for? What capabilities should it have? Any recommendations?
What are my options for data recovery? If I have both external drives connected to my laptop through USB, can I send it directly to the new one? I have a 160gb internal hard drive as well. What is the process, just a copy of files? I have read about a "sector to sector" image of the failing drive for recovery(which I know nothing about)? I am not sure what I need and need some help.
This is a new topic for me, and I don't know much about it. If anyone has any insight on the process I should take to recover as much of my data as possible it would be greatly appreciated. I want to have a plan ready for when I get my replacement drive so I can get the defective one back in time. Thank you for any help.
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For any other help contact me.
Posted on Dec 12, 2008
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Posted on Jan 02, 2017
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