Question about Dell POWEREDGE 2400 Server

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Dell PowerEdge 2400 - Fatal Error: Controller Kernel Self Test Failed. Running Windows NT Service Pack 5.

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  • Anonymous Feb 20, 2009

    Fatal Error: Controller kernel self-test failed

    Array Controller not started

    Controller POST operation failed

    DIMM: failed

    Error: Dell PERC2 self test failed

    Component: AIC7815 NVRAM memory controller

    Test: Battery disconnected, check jumper J3

    BIOS Not Installed

    No SCSI Boot Device found

    SCSI BIOS not found

    Adaptec AIC-7860 SCSI BIOS v 2.01

    No Boot Device available, strike F1 to Retry Boot



    RAID controller POST lights come on and start blinking long before BIOS tries to bootstrap it. Dead battery probably makes it fail entirely. Swapped it out with another RAID card, but it still could found ni SCSI boot device, even after booting from CD (Win 2000) and loading the Dell driver. Array was still good with 4/5 alive (in RAID 5). Went to tape and restored on another server. Scrap metal, boat anchor. Unless I can find some extra batteries for this RAID controller.

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For the replacement battery, review the following:

http://www.batteryfuel.com/b-4025-d9161-63002.html


email tech@messagecenters.com if you plan on scrapping the machine.

Posted on Jul 17, 2009

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  • Master
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I would read thru the following :

READ THIS

Posted on Dec 04, 2008

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Posted on Jan 02, 2017

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Dell Dimension 2400 What is Targeted Read Test WHD-20-2RQ and Smart Short Self Test WHD16-FTD and how do I fix it if it said they failed


These are results of two sections of Dell Diagnostics tests which can be run by pressing F10 at startup.

You would have to watch them run to see what has failed during the test.

From Targeted Read Test WHD-20-2RQ failed, could be failure to read RAM (memory), CD/DVD Drive, or Hard Drive.

Something failing within Smart Short Self Test WHD16-FTD could literally be anything within the computer, without seeing what has actually failed during the test.

Sep 05, 2011 | Dell Dimension 2400 PC Desktop

Tip

STOP: c000021a {Fatal System Error}


This article is intended for advanced computer users. If you are not comfortable with advanced troubleshooting, you might want to ask someone for help or contact Technical Support.

When you use a server or a workstation that is running one of the operating systems that is listed in the "Applies to" section, you may receive the following error message: STOP: c000021a {Fatal System Error}
The Windows Logon Process system process terminated unexpectedly with a status of 0xc0000034 (0x00000000 0x0000000)
The system has been shutdown. Note The parameters in parentheses are specific to your computer configuration and may be different for each occurrence.

CAUSE:

The STOP 0xC000021A error occurs when either Winlogon.exe or Csrss.exe fails. When the Windows NT kernel detects that either of these processes has stopped, it stops the system and raises the STOP 0xC000021A error. This error may have several causes. Among them are the following:
  • Mismatched system files have been installed.
  • A Service Pack installation has failed.
  • A backup program that is used to restore a hard disk did not correctly restore files that may have been in use.
  • An incompatible third-party program has been installed.
Resolution will not fit here so kindly go to:
http://support.microsoft.com/default.aspx?scid=kb;en-us;156669

I hope it helped you. Rate for this information will greatly be appreciated. Thank you!

on Jan 20, 2011 | Computers & Internet

1 Answer

Getting error message on ibm x3400 Fatal Error Controller Monitor Failed Controller Not Started


dear sir in my server IBM X3400 has a problem due to RAM it might be corrupted or out of order bcause system gives continues beep when i change the RAM with HCL 1 GB DDR2 (Previous RAM was also 1 GB) it gives error:
waiting for controller to start
FATAL ERROR: controller kernel self test failed
<< press any key to continue>>
please solve the problem

Oct 28, 2010 | IBM x3400 Server

1 Answer

The error message says fatal system error.


Hi. The STOP 0xC000021A error occurs when either Winlogon.exe or Csrss.exe fails. When the Windows NT kernel detects that either of these processes has stopped, it stops the system and raises the STOP 0xC000021A error. This error may have several causes. Among them are the following:
  • Mismatched system files have been installed.
  • A Service Pack installation has failed.
  • A backup program that is used to restore a hard disk did not correctly restore files that may have been in use.
  • An incompatible third-party program has been installed.
Booting the computer to its Last known good configuration will resolved the issue. Please see procedure below:

Turn of the computer
Keep on tapping F8 key the moment you press the power button
You should be getting a advanced boot screen
Select Last known good configuration from the selections then hit enter
Computer should be booting up by now to windows

All the best!

Jul 24, 2010 | Acer TravelMate 2480-2968 Notebook

1 Answer

My Dell poweredge 600SC has a Dell CERC ATA 100/4 Ch Raid controller that is emitting a continuous shrilling tone. Bad card or bad drive?


Hi,

I'm assuming by now you've resolved this but if not it could be either the drive went bad OR due to a raid card driver issue the controller card thinks the drive is failed. I have three of the 600SC machines in my test lab and have experience the following issues.

= W2K3 Server
The native driver that will install with W2K3 has a number of times caused the CERC card to think a drive is failed. When using the driver from Dell's site and either using F6 at the beginning of the install the problem is resolved.

= Linux
Newer releases (circa early 2009 on) of Linux don't directly support the CERC ATA100/4 ch card and the driver has to be compiled into the kernel from the source code. Specifically my experience is with CentOS 5.2 and later.

I have a number of clients that are using both Dell 600SC and 400SC PowerEdge servers and have spent an inordinate amount of time learning to deal with these PITA controllers.

Anyone who like to share more regarding these can contact me at Shaferconsulting.com

Cheers!

Mike Shafer

Feb 09, 2010 | Dell PERC2 4-CHANNEL RAID CONTROLLER CARD...

1 Answer

Memory file dump error, pc freezes


Hi,

This is the issue with your RAM chip or Operating System .Pls replace the RAM chip with goods one and on the system .If still problem not resolved pls re-install the Operating System again.

Nov 17, 2009 | E-Machines eMachines Desktop PC

2 Answers

Dell Poweredge 4300 will not boot up after cmos battery replaceme


Configure your System bios and reboot. Your Hard disk drive was not configured. Pl configure. it will work properly

Aug 22, 2009 | Computers & Internet

1 Answer

Dell Poweredge 4300 Bootup problem after cmos battery replacement


Check the version for the Raid Controller. This may need to have the firmware to be upgraded. If the controller is removable, take the controller out and then see if the computer will continue past the bios. If the controller is built-in, then disable it in the bios, and try to see if it will get past the controller setup.
On most system I have worked with, if you are booting from a scsi hard drive, then the bios cannot be set to let any IDE to boot, or the bios must be set to no hard drive to boot. There may be two places in the bios which must be set to no hard drive. Another setting which may make a difference, is the scsi boot setting, if it has it. Another chance is that something is wrong with either the cabling or the controller itself.
As far as the jumper, that may be the erase bios jumper. Usually though, you have to move the jumper to one of two, sometimes three or four jumper. You would simply move the jumper to the erase setting, and then move it back. However, by doing that, you will lose all setting which had been set. Also, if the computer will go past the bios when the controller is removed, that could also mean some thing is wrong with a drive, or the boot drive is not set right in the controller bios. If a scsi drive is a boot drive, that boot drive number must be set right in the bios of the controller.

Aug 22, 2009 | Computers & Internet

1 Answer

BOOT FAIL: PCF8584: I2C ERROR


According to the message you received on the screen there's might be something wrong with your RAM module(s). Take a look inside and see if everything's alright with RAM. Replace it to another slot if there are empty.
Download and use a program like MemTest to see if RAM is properly working.
If you have another computer which is compatible with your RAM, try it inserting then in to PC and see if everyhting's alright.
If nothing helps, then purchase a new RAM module

Jan 30, 2009 | Dell PowerEdge 6400 Server

1 Answer

Beeping PowerEdge 1300


When a Dell server beeps in every 3-5 second that mean it comes from Raid controller.
Dell calls PERC Controller.
It usually reason of a disk failure.

Install open manage server administrator on your server.
See which disks are failed ?

Try to run Power edge diagnostics on the failed disk.
If it passes the test reseat the disk.
if it fails disk has to be replaced with a new one.
If passes the quick test, reseat the disk and update disk + perc firmware and driver to the latest level. that will solve the problem!!

99% beeping comes from perc controller because of a failed HDD

cheers

Aug 18, 2008 | Dell PowerEdge 1300 Server

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