my CD/DVD reader cannot read CDs anymore. It still reads DVDs fine. Got it to a shop in the past, they said it was a SW problem and I should rebuild the system from OS disk. However, if they were wrong and it is a HW problem, it won't read my OS recovery CD (windows XP) and I'll be stuck.
The reader is a Sony CD-RW CRX835E
Any suggestion?
-   I'm having the same issue but worse. The CRX835E won't read any discs at all. Device manager reports the device as working properly. Tried a driver update, no luck. Uninstalled and reinstalled the driver, no luck. The laptop is a Dell so using Ctrl-F11 at boot I reset the system to it's original factory state, no luck. Got a new drive from Sony and after going through all of the above again...Still no luck.
-   kmoore2
Dec 14, 2008
-   i have the same problem and the same product but... i don't know how to slve it. if you find a solution tell me. thx-   Guest
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