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I have a jensen smp-1gbd and i put music on it and charged it but it would not start. what should i check for or do?

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  • kckc343123 Dec 11, 2008

    I have a jensen mp3 model SMP-1GBD and i charge it for a whole day either it won''t turn on, or plays only about 30 minutes of music

  • Tamara Sloan Dec 20, 2008

    Yes, Jensen SMP-1GBD charged, loaded with music, won't play. The blue sensor light keeps blinking, but no sound. Any ideas?

  • Anonymous Dec 26, 2008

    Does anyone have a resolution to this matter ? Or do we just need to return the item back to the store and call this company a complete failure???

  • tucker22 Dec 28, 2008

    My son got this mp3 for christmas. I can plug it into the computer and the light comes on but when I take it out I can't turn it on. I charged it overnight. I'm ready to throw it away and get a different one! Are there any solutions or is it just junk?


  • Anonymous Dec 28, 2008

    My daughter got one for christmas, and it has the same problem. We charged it overnight and it plays for about 10 minutes before it needs a recharge. My daughters freind has one that seems to work fine. I returned it to Target and got a store credit. However, Target no longer carries the item. Wal-mart's cheapest one is close to $30. Originally, we paid about $12 for the Jenson. Perhaps Jensen shipped some of these with bad batteries. I guess you get what you pay for. There are no other brands of MP3 players for under $30, as far as I know.

  • stephengepfo Dec 31, 2008

    I have the same unit a "jensen smp-1gbd" and had the same problems "No power and not working" But I re-read the instructions on page four under power the on/off heading, and followed them precisely. Low and behold the unit worked fine.

  • chiarowm Jan 09, 2009

    Lights up and plays when plugged into usb port but nothing when unplugged

  • Anonymous Jan 20, 2009

    I have the same exact problem. I am 12 yrs. old, I got this for christmas of ' 08, and it worked fine up until January 19th 2009. I charged it for 3 hours and plugged in the head phones, held the on button for 3 sec., and it still wouldn't work! I went to and made a complaint on 1/19/09. That company is the one who produces the Jensen SMP - 1GBD.

  • taghag Mar 31, 2009

    I have the same problem. You charge it and try to turn it on and it doesn't play. We bought it at Target also and it worked great until last month. It's too late to return it even if I still had the receipt. i know we didn't pay alot for it but it's the idea that it was a Christmas gift and now it's junk. It doesn't make me want to buy anything more from this company. I would just like to get this one working again. Just because it was cheap doesn't mean it should be disposable.How long does a more expensive one last? I sure wouldn't want to find out!!

  • Anonymous Apr 25, 2009

    same problem. Jensen should work on problems

  • Anonymous May 04, 2009

    Apparently it turns off when you pull out the headphones plug. That's kind of clever. Once I got mine working it has been a pretty good little DAP, u just have to futz with it a bit.




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Try This,

As a possible solution:

I have the same unit a "jensen smp-1gbd" and had the same problems "No power and not working" But I re-read the instructions on page four under the "power on/off heading", and followed them precisely. Low and behold the unit worked fine.

Posted on Dec 31, 2008

  • stephengepfo Dec 31, 2008

    To operate the Jensen SMP-1GBD MP3 Player you must first plug in the headphones and then hold down the "on", button for a full three seconds before it will turn on.



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