Question about Lexmark Printers & Copiers

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Although I have replaced my ink cartridges, the message still states that the left cartridge is incorrect, and neither print. Help, pls.

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3 Answers

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  • Master
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Hi and welcome to FixYa,

This issue has been successfully addressed before here at FixYa. Pls click here.

If the above solution has merit, pls click on my "Ask Me" to explore additional options, postback how things turned up or should you need additional information.

Good luck and Thank you for using FixYa.

Posted on Dec 03, 2008

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  • Master
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HI,

  1. Remove the indicated print cartridge.
  2. Disconnect the power cord from the electrical outlet.
  3. Reconnect the power cord to the electrical outlet.
  4. If the power button is not lit, press it again.
  5. Reinsert the print cartridge.
  6. If the error:
    • Does not reappear, the problem has been corrected.
    • Reappears, replace the print cartridge with a new one.

Posted on Dec 03, 2008

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  • Lexmark Master
  • 6,487 Answers

CAn you please provide us the exact model of this printer so we can help you better....

Posted on Dec 03, 2008

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1 Answer

I replaced a lexmark x4650 black ink cartridge #36 with another lexmark #36. when I try to print I get an error message stating that the left cartridge(the one I replaced is incorrect). Any suggestions?


You might have put it in incorrectly. Sometimes it could be as simple as taking the cartridge out and putting it back head but make sure it is snapped in correctly. Also, you could try unplugging the machine, taking the cartridge out and then replacing it once the machine is on. That could work as well. If it doesn't let me know.

Jul 26, 2011 | Lexmark X4650 InkJet Printer

1 Answer

We keep getting left cartridge incorrect message?


Are you using Dell Series 5 ink cartridges?

If you unplug the printer from the wall and remove the power brick for 60 seconds, this will reset any error messages the printer has. I would then plug everything back in.

Power on the printer.

Open the printer(with the power on) and take out the Dell Series 5 black cartridge and then reseat it. I would then take out the color Dell Series 5 ink cartridge and reseat it. Now close the printer and it will print an alignment page.

Any error messages?

black cartridge = black side(left side) color cartridge = color side(right side)

photo cartridge = black side(left side) color cartridge = color side(right side)

Dell Series 5 ink cartridges have a sensor in them that cannot be reset. Article on refilling Dell ink cartridges .

Dell Series 5 ink cartridges can be purchased at Staples, Walmart or Dell's Website.

It's possible to get a Dell Series 5 ink cartridge with a bad sensor. I would that these back to the place of purchase for a replacement or a refund.


Rick

Jun 12, 2011 | Dell 946 All-In-One InkJet Printer

1 Answer

WHEN TRYING TO PRINT THE MESSAGE COMES UP THAT THE INK CARTRIDGE IS INCORRECT... AND WILL NOT PRINT. SAME CARTRIDGE FOR THE PAST 5 YEARS.. ?? MAC COMPUTER.


Either catridge is deffect, or contacts are dirty; using a lint free damped cloth clean contacts on both cartridge and cartridge holder.

pls. vote for better service... thanks.

Nov 13, 2010 | HP PSC 1210 All-In-One InkJet Printer

2 Answers

My dell 924 printer shows right cartridge incorrect and I just had both cartridges refilled what is wrong?


I purchased remanufactured ink cartridges through amazon.com. I got 4 for the price of 1 through Dell. After installing the first cartridge, it printed for a few days and then I got the same message "left cartridge incorrect". Unfortunately, I did not read the piece of paper that came with my cartridge that says "STOP" read this before you install the cartridge.
I had to throw out the cartridge that I had just installed and put in a new one and follow these steps:
1. If you recieve a pop-up message indicating that the cartridge has been depleted or a low ink level warning, please disregard.
2. Check "Don't display this dialog again" and click "ok" or "continue printing" if necessary.
3. In the printer status window, since you have already ordered ink, do not click the "order ink online" button. If you have the option, check "I have ordered my ink, please don't remind me again." If not, close the window and continue printing.

I'm not sure why, but these instructions were vital to getting my remanufactured cartridges to work.

I am posting this reply to hopefully help out the next person that has this problem. Unfortunately, I lost a perfectly good ink cartridge because I failed to read the instructions the first time. But the next one worked just fine when I followed the instructions. Good luck!

Mar 09, 2010 | Dell 924 All-in-One InkJet Printer

1 Answer

Message says printer ink low. left cartridge in


You need to carry out alignment to correct the left cartridge, go to the setup on the printer, under maintenance, you will see align cartridge,perform this exercise to align the black and color cartridge and see if it will still prompt this message.

Compliments and wish you best of luck

Dec 24, 2009 | Dell 922 All-In-One InkJet Printer

1 Answer

"No Black Ink Cartridge" after a new cartridge has been inserted


It sounds like the actual ink sensor has failed. You can check if it has a print head cleaning routine in the software on the computer. Most likely the actual ink sensor has died though, I've seen this many times. Call Brother to confirm, or maybe if it's still under any kind of warranty: 877-276-8437

Aug 08, 2009 | Brother MFC 240C All-In-One InkJet Printer

1 Answer

Error:2200


“Lexmark does not support the refilling of its ink cartridges. Refilling the ink cartridges can cause them to leak, thus clogging or even damaging the print head. Any damage to your printer caused by refilled ink cartridges may not be covered under warranty”. Please use genuine Lexmark cartridges for best results.

May 13, 2009 | Lexmark X7170 All-In-One InkJet Printer

1 Answer

Printer 4355show in message


may i know if the INK that you are using is a HP genuine ink cartridge??if it does clean the copper contacts on the printer and try to check also if the ink cartridge that you are trying to insert is the compatible ink cartrdiges of the PRINTER

Sep 03, 2008 | HP Officejet 4355 All-In-One InkJet...

1 Answer

Incorrect right cartridge


Ive tried removing the right cartridge so I can print in black, but now , once I refilled the black one, it wont even let me print black!! this is desperate; can anyone help?

Aug 09, 2008 | Lexmark X7170 All-In-One Scan/Copy/Fax and...

1 Answer

WILL NOT PRINT


cartridge must be damaged and need to replace

Oct 21, 2007 | HP Deskjet 5940 Photo InkJet Printer

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