Question about Maytag Neptune MAH5500B Front Load Washer
I stupidly did not join in the class action suit thinking I would never have such a problem. Now how do I remedy the darn situation. Please help with any solutions....
The class action law suit didn't get the consumer much. Most of the monetary settlement money went to pay off lawyers and court costs, not to really help consumers with their problems. If you were fed up with Maytag and wanted to get another brand machine, it really did nothing. If you wanted a newer Maytag machine, you got a relatively small good will certificate toward purchase of a new Maytag. All in all, the consumer got almost nothing, so don't feel too badly that you were not in the class action suit. All that being said: What Benimur was basically correct. Replacing the front seal with the new style, which includes a drain tube from the bottom of the gasket back into the drain tub helps prevent water from remaining at the bottom of the door seal, which was a major cause of the problem. The other big part of the problem is the amount of soap and fabric softener used, which builds up a scum inside the water drum and leads to odor issues. In addition to Ah-Fresh, Whril-Away hot tub cleaner or Smelly Washer Cleaner ( smellywasher.com ) are alternatives. After cleaning, make sure you use no more than 1 tablespoon of soap and 1 teaspoon of fabric softener per load, due to the much lower amount of water these machines use compared to top load machines.
Posted on Dec 14, 2008
It had been resolved when Maytag put
drainage holes in the front, so that the water would not sit under the
rubber gasket just inside the door. It seemed to me that the gasket
could still collect water, but I was assured that there was no longer
any need to worry about mold or mildew. Then I was informed about an
impregnated into the rubber gasket
substitute hydrogen peroxide), water should be turned off after each use to prevent collection of water in the gasket, and one should be aware of any stagnant water odors, since this indicates the presence of mold. A friend of mine has one and loves it. However, when I told her what I had discovered, she checked the gasket, reported it was full of slime, and cleaned it out. No antimicrobial agents are utilized in top loaders or front-loading laundrymat machines, because the latter are in constant use, so there is no opportunity for water to collect underneath the rubber. Also you cannot use vinegar in the machine as this will ruin the sensors.
Posted on Dec 14, 2008
Of all washing machine parts, the water pump probably takes the most punishment, because it is constantly in use. When the pump fails, you can hear or see the trouble: a loud rumbling inside the machine, or a failure of the water to drain out of the tub. Here's what you can do to fix THISStep 1: Check the drain hoses to make sure they are draining properly. Remove the water supply hoses from the back of the washer. With long-nosed pliers, extract the filter screens from the valve ports in the washer or from the hoses themselves. Wash the screens thoroughly. Then replace them and reattach the hoses. If the machine still rumbles or doesn't drain, examine the pump.
Step 2: To access the pump, first bail and sponge out any water in the machine's tub. Then tip the washer over on its front, using a heavy blanket or pad to protect the washer's finish. Remove the back service panel. The pump is usually located along the bottom of the machine, but with the unit tipped on its front it's easier to remove the pump through the back than through the bottom of the washer.
Step 3: Locate the pump. It has two large hoses attached to it with spring or strap clips. If the clips are the spring type, pinch the ends of the clips together with pliers to release them, and slide the clips down the hoses. If the clips are the strap type, unscrew the metal collar to loosen the clamp. Disconnect the hoses by pulling them off the connections. If the hoses are kinked or crimped at these connections, straighten them as best you can and reconnect them. Then try the machine again to see if this kinking was causing the problem. If the machine still doesn't drain, you'll have to remove the water pump.
Step 4: To remove the pump, loosen the bolt that holds the drive belt taut and move the washer motor on the bracket to loosen the belt. Move the motor out of the way and unbolt the pump; it's usually held by two or three hex-head bolts located on the bottom of the pump housing. As you loosen the last mounting bolt, support the pump with your hand. Then lift the pump out of the washer.
Step 5: You should take the pump apart if you can, because the trouble could be lint, dirt, or pieces of cloth or paper clogging the pump impeller. Clean away all debris inside the pump and clear any debris out of the water tubes. Then reassemble the pump. Hook up the pump again and test it. If cleaning the pump doesn't put it back into working order, or if the pump housing can't be removed, replace the pump with a new one of the same kind.
Step 6: To install the new pump, set it into position and connect the mounting bolts to the pump housing. Move the motor back into position. Tighten the drive belt on the motor by prying it taut with a hammer handle or pry bar; it should give about 1/2 inch when you press on it at the center point between the two pulleys.
Step 7: Reconnect the hoses leading to the pump.
Posted on Dec 03, 2008
Hi and welcome to FixYa,
The correct procedure for odor (mold/mildew) would of course be to:
If the above solution has merit, pls click on my "Ask Me" to explore additional options, postback how things turned up or should you need additional information.
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Posted on Dec 03, 2008
You need to replace the rubber gasket
Posted on Dec 03, 2008
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Posted on Jan 02, 2017
Tips for a great answer:
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main cause is usually use of a wrong type of detergent that creates too many
suds. These suds collect in nooks and crannies and cause mold. Switch from
liquid to powdered detergent.First wipe the inside of the washer, especially
the area where the door seals to the inside. Mold can collect around the
insides and folds of the rubber seals. Get in there and make sure you cleaned
it all. You can use bleach or Pinesol.
run a cycle of hot water along with two cups of vinegar or lemon juice to
loosen up soap and grime. Remove the fabric softener receptacle and soak it in
hot water and detergent. Clean the bleach dispenser with a spray cleaner and
paper towels and Q-tips. Don't forget to clean the top rim of the wash bucket
as it is up and under where it can't usually be seen easily and becomes dirty.
Run the washer empty on a hot cycle one more time.
get back to us if you have further query else please accept the suggestion.
Thank you for contacting fixya.com
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