Question about Canon PIXMA iP5000 InkJet Photo Printer
I am trying to print a document. The printer looks and sounds normal but when the document comes out only the logo at the top left (green & red cherries) and the company information (grey) print out. No other text prints on the page, even though the printer goes through the motions as if it is doing so. Normally the logo at the top left has a black outline but the printer is also ignoring this. In the text of my document I had my e-mail address and without noticing it was hyperlinked on Word I tried printing again. Same thing except that because my e-mail address was blue from the auto-hyperlink, it also printed. I have run all of the maintenance tests and when I do it says everything is fine and even prints black on the tests! I've checked all of the ink tanks which are full. I reset the printer controls to default. I played a bit with the Font options in Word and all of the color options are normal. Does anyone recognize this problem or know what could be causing this? Any feedback or help would be so much appreciated! Thank you.
Assuming the print tests you've done so far are built into the printer: Could be worth printing a test page from the printer properties box (which you can get in XP from the START menu, Settings, Printers & Faxes, then Right click on the printer you want and select Properties from the dropdown. If the test page is OK, I'd try printing from a few different applications to see if that narrows the problem down. If the test page has the same problem, then you might try reinstalling the printer driver. A.
Posted on Feb 02, 2007
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
Here's a link to this great service
Posted on Jan 02, 2017
Tips for a great answer:
Aug 05, 2011 | HP LaserJet 6p Printer
Jan 14, 2011 | Primera Technology Primera SignaturePro CD...
Oct 22, 2009 | Epson Stylus C60 InkJet Printer
Aug 29, 2009 | Office Equipment & Supplies
Sep 21, 2008 | Zebra TLP 2844-Z Thermal Label Printer
Jul 25, 2008 | Samsung ML 1610 Laser Printer
Apr 22, 2008 | Canon PIXMA MP210 Photo All-In-One Printer
Jan 15, 2008 | HP LaserJet 1100 Printer
Jul 20, 2015 | Canon PIXMA iP5000 InkJet Photo Printer
184 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: