Question about Canon PIXMA iP5000 InkJet Photo Printer
I am trying to print a document. The printer looks and sounds normal but when the document comes out only the logo at the top left (green & red cherries) and the company information (grey) print out. No other text prints on the page, even though the printer goes through the motions as if it is doing so. Normally the logo at the top left has a black outline but the printer is also ignoring this. In the text of my document I had my e-mail address and without noticing it was hyperlinked on Word I tried printing again. Same thing except that because my e-mail address was blue from the auto-hyperlink, it also printed. I have run all of the maintenance tests and when I do it says everything is fine and even prints black on the tests! I've checked all of the ink tanks which are full. I reset the printer controls to default. I played a bit with the Font options in Word and all of the color options are normal. Does anyone recognize this problem or know what could be causing this? Any feedback or help would be so much appreciated! Thank you.
Assuming the print tests you've done so far are built into the printer: Could be worth printing a test page from the printer properties box (which you can get in XP from the START menu, Settings, Printers & Faxes, then Right click on the printer you want and select Properties from the dropdown. If the test page is OK, I'd try printing from a few different applications to see if that narrows the problem down. If the test page has the same problem, then you might try reinstalling the printer driver. A.
Posted on Feb 02, 2007
Tips for a great answer:
Nov 24, 2013 | Epson Stylus CX3810 All-In-One InkJet...
Oct 30, 2007 | Xerox Phaser 7700 Laser Printer
Jun 19, 2010 | HP Photosmart 7450 InkJet Printer
May 18, 2010 | Brother MFC 240C All-In-One InkJet Printer
Dec 13, 2009 | HP DeskJet 1280 InkJet Printer
Jun 17, 2009 | Canon PIXMA MP130 All-In-One InkJet...
Mar 21, 2009 | Brother HL 1050 Laser Printer
Jan 14, 2009 | HP LaserJet P2015dn Printer
Dec 23, 2008 | Canon PIXMA iP90v Printer
Oct 04, 2008 | Printers & Copiers
Jul 20, 2015 | Canon PIXMA iP5000 InkJet Photo Printer
180 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: