Question about Canon imageRUNNER C3220 Printer

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Printing error using PCL driver

We are a printing shop. We have an Imagerunner C3220 network as a printer. We use graphic programs to create direct from file output to the Imagerunner. One of the programs we use alot is Freehand MX. When we send a file from Freehand to the printer using the PCL Driver we are experiencing difficulties. The document has only 1 page. When we send a 1 page document via the PCL driver and set the copies to 100, the driver spools 100 different documents instead of only one for 100 copies. What can we do correct this? The time for spooling runs into hours.

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Re: printing error using PCL driver - Canon imageRUNNER C3220 Printer Printers & Copiers

Turn off/unselect collate.

Posted on Oct 10, 2007

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My hp color laserjet cp2025 has the pcl xl error subsystem: Kernel error: Illelgaloperatorsequence operator beginpage position: 14 What can I do to fix this?

A Hewlett-Packard LaserJet printing language, PCL 6 is optimized for printing from graphical user interfaces (GUIs) like Microsoft Windows.

The Enhanced PCL XL, or PCL 6, driver that is included with the HP LaserJet printers provides enhanced WYSIWYG and enhanced performance with application support over the Standard (PCL5e) driver. PCL XL is a new page description language by HP, that is part of PCL 6 and is closer to GDI, which many applications use. Less translation takes place by the driver, which means increased WYSIWYG capabilities, and better performance with applications that support escapes implemented by the Enhanced driver.

While printing using the PCL 6 driver it is possible to encounter a PCL XL error. This error will print out at the LaserJet device, and will look like something similar to the following:
PCL XL error

Subsystem: KERNEL
Error: IllegalOperatorSequence
Operator: EndSession
Position: 15

These type of errors can be PCL interpreter errors, firmware related, tied to communication, driver, driver dependency, and application specific. Additional troubleshooting will be required to further isolate to root cause.


I. Verify printer functionality

To verify printer functionality, perform the following:
1.Power the printer Off.
2.Disconnect the parallel, USB, or network cable.
3.Power the printer On.
4.Once the printer display reports Ready, verify device functionality by printing a Configuration Page from the device.
Note: should the internal printer test not print as expected, and/or a PCL XL error occur, you have then isolated the issue to the printer device, and any network connectivity or driver / application troubleshooting can be ruled out.

II. Verify communication w/ the device

To verify communication with the device, perform the following:
1.Power the printer Off
2.Reconnect any communication device cable previously removed
3.Power the printer On
4.Once the printer display reports Ready, perform the following:
a.From the client machine or print server that had previously encountered the PCL XL error open the Printers and Faxes folder.
b.Right click the PCL 6 driver in question and select Properties.
c.From the General Tab select Print Test Page
d.Verify the driver test page successfully printed
Should the test page successfully print, continue with the next troubleshooting section entitled Isolate user, application and/or file.
Should the PCL XL error manifest itself as a result of the driver test page, perform the following:

1.At the print server, or client machine, open the Printers and Faxes folder

2.Click on Add Printer

3.Go through the Window’s driver install process installing the appropriate PCL 6 driver for the device in question, with the following characteristics: printing directly to the device (IP_Address, USB, Parallel, etc), creating a new print queue, selecting to Replace Existing Driver.
4.If the issue persists see section entitled: Microsoft Unidrv driver dependencies.
Note: If using an HP LaserJet PCL 6 device specific driver (discrete), try installing the latest HP Universal Print Driver PCL 6. Available at the website under support & drivers. Select product cb534a and also select your operating system, download a universal print driver Post Script would be the best selection.

You can also adjust a few settings under printing preferences:
under the advanced tab:
Raster compression:
Set it to max

III. Isolate user, application and/or file

If in fact the printers internal test pages and driver test page have printed successfully, further fault isolation must be performed to correlate the PCL XL error with a specific user, application, and or file. This information is most often easily gathered by speaking with the customer, investigating which user is printing when the PCL XL error manifests itself. Once the user is identified, the application the client was printing from can be isolated, and quite possibly the application file itself.

If an application file consistently causes a PCL XL error when sent to the device, it could be a problem only with the file.

IV. Microsoft Unidrv driver dependencies

The issue was identified to be related to Microsoft unicore files: unidrv.dll, unires.dll, and unidrvui.dll, that were not compatible with the available PCL 6 drivers at that time. Microsoft has developed a hotfix to address the symptomatic PCL XL errors – the Microsoft Hotfix can be reviewed here:
Microsoft Windows 2003 and XP:
Microsoft Windows 2008 and Vista:
Microsoft Windows 2000: NA
HP LaserJet – PCL XL Error

If anything else let me know,


May 27, 2010 | HP Laserjet Cp2025n Printer

1 Answer

Network Printing is not working

what drivers are you using? try both PCL and UFRII. also, check thru WWW interface(will be faster) if there's a department managment turned on. i it is, disable it. i assume you are creating local tcp/ip port with printer ip, raw mode, port 9100 and device is canon network printer. also did you noticed is windows discovers the device as canon network printer, raw mode etc, or you have to enter it manually? if it can't discover it, there's some connection problem.

Jul 23, 2009 | Canon imageRUNNER 5000 Copier

1 Answer

Canon Imageruuner C3220

in order to print via ID department you'll have to create ID's for every user and then activate the job acounting from the drivers properties

Mar 19, 2009 | Canon imageRUNNER C3220 Printer

1 Answer

Printing Acrobat 9 pdf file to the Imagerunner 7200

In acrobat go file, print and press advanced. Check print as image. Print the job again and see if you get different results. This does the image processing on the PC. Your document may have a postscript error in it and your device may be set not to print PS errors.

What driver language and version are you using?

Try updating your driver to the newest version, get device status.

You may also wish to try PCL printing for that file. (as a workaround)

Do other files have the same problem? What about when sent to another printer entirely?

Mar 05, 2009 | Canon imageRUNNER 7200 Copier

4 Answers

Canon IR C3220 cannot print multiple pages..ONLY able to print one page

The answer depends upon the printer controller that your 3220 has. There are at least 3 controllers & probably twice as many versions for the assorted printer controllers. The key is do you have a Fiery (Little white box hanging on the back) or does the network connect directly into the NIC on the upper left corner of the copier. Drivers with -C1  or  -C2 connote a Fiery printer driver. I would advise using the PS drivers if this is the case as the Fiery is much better at PS than PCL. Another way to tell if Fiery is on copier is scroll to right on LCD panel & see if there is a "Printer" screen. If so you can go in to "functions" "Print Pages" & print a "Configuration" page. this will show you the network ip#. Put the # in your web browser (no http:// etc needed) & you can download the correct drivers for Mac / PC right from the device. If no Fiery is on the device stick with PCL5C drivers as they are usually the best for Canon PDL board print controllers.

Sep 02, 2008 | Canon imageRUNNER C3220 Color Copier

2 Answers

Users manual for the Canon ir c3220 Give this a go mate.

Aug 01, 2008 | Canon Color C3220 Copier - Color...

2 Answers

It doesn't print some pdf files from our computer

you can try to use the postscript driver, it should proccess it better. If you need to use pcl driver change the driver setup... under the properites of the driver click port tab... click config lpr and in the Queue name type...print
this should help if not you may need the service tech. to upgrade software rp

Mar 19, 2008 | Canon imageRUNNER C3220 Color Copier

1 Answer

Canon C3220 PDF print problems

Nov 12, 2007 | Canon imageRUNNER C3220 Printer

1 Answer

Canon iR 3220 printer problem with PDF files

Sound like a driver issue, reinstall and check that it is correct one.

Nov 09, 2007 | Canon imageRUNNER C3200 Copier

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