Question about GE 25 in. Nautilus GSC3400J Free-standing Dishwasher

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GE dishwasher GSD4000J00WW filling but not running at start of cy

Have check power to unit and power is available. Rotate knob to start cycle and light comes on to show in use, can hear water entering, and a slight hum or buzz, but no action taking place with the pump or motor or whatever makes it come to life. Rotated the knob slowly through the entire cycle and I hear the soap cup open, water entering at the rinse mode, and heating element appears to be heating but no water movement. Also appears to not drain on its own, had to soak up any water from the bottom.

Moved in to brand new home in May of 2005, unit was new at that time, with no issues up to this point.

Thanks for your help.

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  • cbrito2371 Apr 01, 2009

    light comes on to indicate operation. Water heard coming in rather weak and whiney as opposed to usual robost wate dispensing sound. No futher action. Smell a burning smell as though heating element were on and steam or smoke upon opening washer. Water remains in bottom of tub. Needing to be removed by hand.

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Okay this is hard to believe, but it WORKED!!! I had not used my washer for a couple of weeks. I called the help line and the lady told me this ridiculous approach to solving the problem. It was so far out there I wasn't even going to try it. Thank goodness I did. She says this could lubricate the motor or seals or something, which may need it after not being run for a certain time period. Get acidic acid or also called sour salt. I found some lime-salt in the salt section. It stated acidic acid as one of the ingriedients so I said"good enough". put 3-4 ounces in 1 quart of hot water. LET IT DESOLVE COMPLETELY pour it into the washer and let it sit for at least 30 minutes. She said the longer the better. (I let it sit for 30 minutes,I'm not that patient) Then try to run it empty and no detergent. I had to mess around with the dial a couple of times, but sure enough the darn thing started running!! So she said to run it thruough a full cycle empty and then go ahead with buisnness as usual. So as funny as it sounds, try the acidic acid/sour salt. Good luck.

Posted on Apr 02, 2009

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Hello crp88,
It sound like your main circulation motor is bad or has something in it. This would explain why you hear the humming and the water isn't draining. The on some GEs the main motor is used to drain through a valve that changes the direction of the water into the drain line. Sometime if you can get the bottom screen off you can us a wet vac and possibly vacuum the obstruction out of the way.

Hopefully this will help.

Sincerely,

shays5415

Posted on Dec 03, 2008

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How do I get my ge dishwasher to run? the lights


Hello there and welcome to fixya
If electrical power is available to the dishwasher but the appliance doesn't run, the problem is likely to be a defective door switch, timer, or selector switch. Make sure to turn off the power to the dishwasher before attempting any repairs
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