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uninstall the web cam driver ( properties tab of the web cam)
go to the web cam manufacturer web site , find the down load for that model and then select the operating system you have and down load it if you have win xp or win 7 operating systems , they are no longer supported by Microsoft so drivers installed from the microsoft site will drop out
Since you are almost struck even with an antivirus. I would recommend you to try an OS restore to a good know previous restore point. This could help because the virus might have affected the registry keys and its manual repair is very tedious job.
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you no doubt have a win 32 malware virus. sometimes even your antivirus will not remove it. Best luck is with avg pro. Run the antivirus and see if it finds the virus. If so, let me know what it finds.
you need to:
1 backup any documents you want to save
2 download powermax (low level format utility)
- download and burn to cd >>> powermax-4.09.iso
3 have a copy of windows w/ valid serial key
- also have discs for any other programs you will need to reinstall (ms office, virus protection, etc...)
4 dowload and run win driver expert ( backs up all your drivers)
- save the backup of the drivers to a cd or flashdrive
- i suggest you save the actual program to the flashdrive or cd as well
AFTER you have done all that:
insert the powermax cd into the laptop or cpu and boot it up. Run powermax (you are formatting the main drive)
insert your windows cd and reboot cpu (install windows)
reinstall your drivers
reinstall your applications and virus software
- remember DONT go online to do updates until you installed the virus scan software and updated the virus definitions ( u dont want to have to do this all over again because of a virus, lol)
When u send it out, did u take note of what u had.Memory,hard drive(h/d) size, etc. A virus only attacks the software ( changes & or damages ) drivers. If the virus damages the h/d , it is PROBABLE to physically damage it, but not usually possible!! goto the Toshiba web site, u will have to buy it, they don't like to give those things away.
First ensure that the problem you have explained is due to a VIRUS or Laptop related.Remove the hard drive from your laptop and turn it ON and check if it remains ON until you SWITCH OFF, if yes then you could install MS Win XP or any OS supported and download the drivers for the OS from the manufacturer's web site and install them all one by one . It definitely would work