Question about KitchenAid KSRS25IL Side by Side Refrigerator

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Ice machine works great, but will not dispense

Kitchenaid KSBP25FKSS00 Superba. Ice machine works like a champ. Ice will not dispense. No motor sound at all. Trap door opens when dispense lever is depressed, and automatically closes. Water dispenses fine. All lights on panel change correspoding to button pressed (crushed, cubed, etc.) With freezer door opened, depressing the "door switch" ? will turn off the freezer light. Any ideas?? Thanks in advance. Rob

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  • Rob DiTusa Feb 02, 2007

    Thanks, I'll check it out this weekend. Rob

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I just repaird a unit with this same symptom. Yours may be the same. The plastic part that holds the switch was broken (pins). See the diagram at http://www.partselect.com/Schematics/Whirlpool/KAZVHYR3.gif Item 15 is the part. The switch sets on a coupld pins and the pins break easily, thus the switch falls off and the dispensor lever can't operate it. If you look up inside with a flashlight you can see the switch, etc. and should be able to tell if it's held in place properly.

Posted on Feb 02, 2007

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