Question about Arris BR700 Router

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Router Motorola BR700 randomly loses the internet connection

Hi everybody. I'll post this really annoying problem I have with my Motorola BR700 and I'll detail all the things I've tried to solve it but didn't result. It all started since the day it got installed (by a professional....) The LAN in my house was set up like this: Internet connection from ISP to Arescom Modem (which always worked great), from there to Router Motorola BR700, and from the router -> 1 (PC), 2 (Switch)-> from switch to (PC2) and (PC3). Five minutes after the network had been established, I suddenly noticed that the Modem led in the router was red and blinking. To my surprise, it had stopped sending internet connection to all the pcs (I mean, the LAN was still working but internet did not work at all. And the problem was certainly of the router because the Arescom was still connected.) This happened many times, randomly and EVERY DAY. I couldn't stop wondering what was causing this problem, until I realized a pattern. Every time I opened a BitTorrent program or eMule, the router got f***** up! At those times I was using Azureus. It didn't last 2 seconds running, the router would get disconnected from the Internet. To reestablish the connection I had to go to the Control Panel, log in and click "Restart." I then changed to uTorrent, which turned out to be a little bit more flexible. It would work some minutes and then finnaly internet would stop working. I suffered this pain in my butt for some months, until I came up with the bright idea that maybe the ports (which also dind't work at all) had something to do with this. Using portforward's guide, I managed to set up a static IP for my pc and so forward the necessary ports to that Ip. This smehow improved the router's performance, because I was now able to stay connected for maybe some hours without anything happenning. But still, sooner or after, the connection would stop. This got reaallyy annoying, so months later I decided to give it a 2nd official try (because I always researched for help, but never found anything.) I finally decided to change the router's place and so get rid of the switch (which I thought it was the problem, though I had tried connecting with the router directly to one PC without the switch and it still didn't work.) After the location changes, I ended up with the internet to the arescom, the arescom to the router, and the router directly to the three PCs. Everything seemed to work fine, I installed the Azureus and used it for some minutes at great speed and nothing happened. I didn't even have to forward the ports as they suddenly started to work fine. I also opened the eMule, and besides the port test which failed, the connection didn't fail. I was incredibly happy, but the joy wouldn't last long. After some time of being fooled, the router again stopped sending the internet connection. I went mad, and so I reset the router and used the CD to install it from zero. To my very used surprise, at the middle of the installation wizzard, the program told me that it couldn't recognize the router (as if it wasn't well plugged.) The fact is I tried to install it like 10 times, re-checked every connection, even the LED lights were al green. To this day, I couldn't make it work again in that new location. My overall is, the Motorola BR700 sucks... it doesn't work at all (at least for me, and I'm an advanced user and have set up lots of connections but couldn't make this one work right.) If it wasn't for the money, I would throw it through the window without thinking twice, but the fact is I'm planning to sell it so I can get a few bucks to buy another DECENT router (like let's say... ummm.. a Linksys... why didn't I try this brand in first place? :( ) I don't know about your experiences, but Motorola's BR700 is total crap and shouldn't have been launched to the market. I feel completely swindled!! Hope you guys did better with it. Fox.

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Re: Router Motorola BR700 randomly loses the internet...

I am having the same issue.. God forsaken thing. It's happening more and more often.. increasing in frequency. rather pissing me off.

Posted on Oct 10, 2008

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Re: Router Motorola BR700 randomly loses the internet...

I can't offer a specific suggestion since this is an unusual situation. It does sound like the router is not capable of doing exactly what you want the way you want. One idea for finicky routers is to clone the mac address of your PC in addition to using a static IP. This has solved several router connectivity problems I have dealt with. If their is problem with apparent bandwidth, then I would check to see if the router had a setting to adjust the MTU (max transmission unit). This sets the allowable IP packet size which should be <1500 bytes. On most routers this is not adjustable or viewable. I have used Netgear and Lynksys with no issues to date. I have setup Belkin with problems. I try not use installation disks provided either. If the firmware or router OS doesn't allow for auto detection or have DHCP built in, your gonna have problems. I would check Motorola for any known issues and upgrades prior to chucking it through the window.

Posted on Feb 06, 2007

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the router u have is a bit old, a router can keep going good if u keep updating it.
to update your router first log in to router
1)open a internet explorer and in address bar type in it will open the page for router.
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4)the latest firmware for this device is
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8) it shuld take a minute to upgrade
if u want to go for a new router this would be my suggestion

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