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Caller ID not work on Nortel T7316- IS there a code to activate

Hello, is there a code to activate the caller ID on a T7316 Nortel Phone

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  • 2 more comments 
  • cindy21 Dec 08, 2008

    I have added caller id service to my system but the phone just says transfer when I pick up the call.
    The company that installed our system is no longer in business so I do not know where to get help.


  • cedo131 Jan 21, 2009

    I have the same problem. What good is caller id after you pickup?

  • phtechoftx May 11, 2010

    Is the system equipped with a CI (caller id) line card? System programming settings to check...Are lines programmed to ring on the phone? Is the phone ext. set as CID set?

  • Carl Navarro
    Carl Navarro May 11, 2010

    CID requires CID service from the phone company and CID trunks on your phone system. IIRC it's automatic if you have the proper hardware and it will, at least, be displayed after you answer the call. Check with your phone system supplier to see if you have the right system.

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6 Suggested Answers

zowl
  • 10 Answers

SOURCE: Caller ID not working

Hi,

I don't think the problem is the FSK vs. DTMF. The manual even states that the caller ID is generally received after the second ring. This is true in America. I lived in India for four months and I never ran into the problem there so... I just can't say how your provider sends the caller ID. It may be that the line is being interfered with. Do you have a DSL line attached to the same device. If so make sure that there is a filter between you phone and its connection.

I am assuming that you tested your line with the other equipment connected to the same location. You may want to reduce the problem to the simplest configuration by connecting directly to the line only no other equipment. If it works add the other equipment until the caller ID stops again. Then you know what is interfering. If you have a monitor set you could listen to the DTMF being sent make sure it is coming between the first and second ring. It is audible if it is there. If you are answering on the first ring you will not see caller ID you have to wait till after the second ring then you should see it, If BSNL is sending the same as American systems. Good luck Z

Posted on Mar 12, 2008

ynotphone
  • 192 Answers

SOURCE: Need Caller ID displayed on Nortel StarTalk Flash/M7310

A question: -> does your phone ring? -> what software are you running on the system? If you know this will help a little in giving you more information. There is a Feature that you can dial if your phone rings... when there is a call coming in, dial FEATURE 8 1 1 You can even make this a button rather than dialing this feature code everytime: -> Feature * 3 -> press the button that you want to program -> dial Feature 8 1 1

Posted on Jul 16, 2009

SOURCE: nortel norstar m7310 phone caller id problems

did you change extension numbers? Or did your extension number move with you?

Posted on May 08, 2008

  • 1 Answer

SOURCE: how to set time & date on phone

If you subscribe to Caller Display services, the first incoming call will set your phone's date and time automatically. Otherwise, here is how you do it.
1. press Options 2. Press * three times The display shows "Enter time/date?"
You may set both time and date or you may set either of them separately

TO SET BOTH 1. Press # when the display shows "*=Next #=Enter" 2. Wait for each prompt. You will be asked to enter: - the time - am or pm - SAVE - the month - the day, and  - SAVE (Enter the hour, day, and month as two-digit numbers. For example, enter 02:15 for 2:15, 05 for May and 08 for the 8th of the month.)
TO SET ONLY THE DATE 1. Press # when the display shows "*=Next #=Enter" 2. Press * when the time appears 3. Enter the month and day when prompted. 4. Press SAVE
I have a question for you: Can you give me the specs of the AC adapter for this phone (usually written on the adapter)? 1. What is the OUTPUT in volts (V)? 2. What is the OUTPUT in milliamperes (mA)?
3. What is the polarity (i.e. is the + sign in the center of the jack or on the exterior)?
(The wall plug transformer has a diagram depicting two circles with the inner circle representing the center conductor. A line coming from the inner circle will show a minus (-) or a plus(+) symbol to let you know the polarity of the center conductor.)
Thanks!

Posted on Dec 01, 2008

cnavarro
  • 2460 Answers

SOURCE: panasonic kxtd816 with caller id card kxtd-193 problem kxt-7431

All Panasonic display phones, both analog and digital 7xxx series phones support CID. It requires 5 or 6 program adjustments as outlined in the manual. With luck, you may be able to just turn it on in 406, but your area code needs to be set if you have 7 digit local dialing, you need to tell the system if you want CID to adjust the clock daily, SMDR display, etc.

The 1232_PG lists all the steps. If you don't have a manual, you really need to get one. Post back and we'll see what we can do.

Carl


Posted on Dec 05, 2008

cnavarro
  • 2460 Answers

SOURCE: Nortel Meridian Norstar-Plus Compact ICS with #7310 phones.

I'm pretty sure CID is automatic on a CICS....IF you have a CID trunk card. You might want to post the part number on the face of the trunk and we'll see if it's the proper one.

Carl

Posted on Jan 08, 2009

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Hope this helps you!

http://www.telephonemagic.com/phone-support/norstar-feature-programming-code.htm

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@relax536

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