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Problem with a canon 5000f scanner. Scan light does not move and I get an error message 2,150,0 which tells me to turn off the scanner and refer to the manual. The manual is not helpful

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First, disconnect the scanner and power it down. Next, remove the scanner software from the computer through the control panel and remove software function. Shut down and restart the computer. Next, reinstall the software. If Canon has a new version of the software on its site, use that. Follow the manual during the install procedure. If this doesn't work, your next decision is economic...new or repair.

Posted on Dec 02, 2008

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A Scanner Bulb Error message is received as a result of the HP LaserJet 3300mfp series product scanner’s inability to find the home reference point.
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