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Problem with a canon 5000f scanner. Scan light does not move and I get an error message 2,150,0 which tells me to turn off the scanner and refer to the manual. The manual is not helpful

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First, disconnect the scanner and power it down. Next, remove the scanner software from the computer through the control panel and remove software function. Shut down and restart the computer. Next, reinstall the software. If Canon has a new version of the software on its site, use that. Follow the manual during the install procedure. If this doesn't work, your next decision is economic...new or repair.

Posted on Dec 02, 2008

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USING ANY FUNCTION ON CANON 5000/5000F, GET MESSAGE "UNABLE TO SELECT TWAIN SOURCE". HAVE UNINSTALLED AND REINSTALLED, DOWNLOADED DRIVERS, NONE HELPED.


Hello... It appears that it's not an uncommon problem. One workaround would be to use the "Scaner and Camera Wizard" that comes with Windows. You can find it in XP in the start menu-accesories. In win7 you press the start button and type scanner, you will have a list of programs, documents and other files related to the scanner, use the first one it finds. The only draw back is that you won't be able to use some functions, can't tell you which as i don't have the device.What windows version are you using?

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When I turn on my Canons 5000f scanner the computer detects the scanner but when I try to scan anything it makes a humming noise and a message comes up saying that I should unlock the scanner unplug the...


I am having the same problem. I believe it is a belt inside. How do I open the unit up? I can pry it open a little bit, but I don't want to crack the casing.

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Click on the link below to download the software, drivers, and owners manual for the Canon CanoScan 5000F Scanner:

http://www.cusa.canon.com/cusa/support/consumer/scanners/canoscan_series/canoscan_5000f

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The TWAIN device is the scanner itself. The program seems to be saying it can't see the scanner.

Is this scanner new to your computer?
Have you installed the driver for it?
Which program is giving you the error message?

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Are there any other words along with the error?

Make sure the scanner is unlocked.
Does the scanner make any noise when you attempt to scan?

If possible, try the scanner on another computer.

Was the scanner working before?
What OS are you using?

Download the delete driver application and uninstall the drivers. Also, download the most current drivers and reinstall. You should also download and install the most current version of Toolbox.

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Scanning Film


Have you used this scanner on Leopard already? I didn't think this scanner was supported.

http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&tabact=SupportDetailTabAct&fcategoryid=235&modelid=8053

Do a search on "Leopard". The CanoScan 5000F is not supported in this OS.

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