Question about Epson TM-U220PD Matrix Printer

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User Intervention required on Epson TM-U220PD

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  • mahezabin Dec 10, 2008

    i have installed Epson TM-U220PD Matrix Printer driver Windows XP, everything was ready.......but the computer status shows "User Intervention Required"



    I tried to uninstall and restart the computer then intsall again and again restart.......but nothing improved.....



    Please help........

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I had the same problem with the user intervention required status on the printer. I tries reinstalling it several times through the Epson Driver Utility but got the same message each time. I got it to work after making two change but do not know which one (if either) got it to work. First i uninstalled the printer driver through Add/Remove Programs and not through the Driver Utility. I also set Dip switch 1-1 to on which enables auto line feed with parallel interface, with other interfaces this switch changes other things.

Posted on Jan 30, 2009

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I am pulling hair trying to install epson tm u220pd on xp and vista for weeks now please help


found some drivers but printer is not responding

Posted on Dec 02, 2008

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SOURCE: Epson printer TM U220 (User Intervention Required)

I spent a good week trying to find an answer to this problem... and finally I HAVE THE SOLUTION!!


it's to do with the Port settings.

go to BIOS and change the port settings on your computer.

there are a number of different options that can be selected, just try them one by one, the one that worked for me was "Normal" try that one first, but it may be differnet depending on the printer.

if your LPT port is using it's own driver (not using BIOS to run) you cant change the settings using the BIOS. see if you can change it useing the settings for the dirver. if not try updating the driver. if that doesn't work, and nothing else works, reinstall Windows, that should fix the problem as a last resort.


good luck.



Posted on Jul 23, 2009

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I spent a good week trying to find an answer to this problem... and finally I HAVE THE SOLUTION!!


it's to do with the Port settings.

go to BIOS and change the port settings on your computer.

there are a number of different options that can be selected, just try them one by one, the one that worked for me was "Normal" try that one first, but it may be differnet depending on the printer.

if your LPT port is using it's own driver (not using BIOS to run) you cant change the settings using the BIOS. see if you can change it useing the settings for the dirver. if not try updating the driver. if that doesn't work, and nothing else works, reinstall Windows, that should fix the problem as a last resort.


good luck.



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