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Have windows me in my computer...bought xp home on line..but it says for a new pc, and will not install..anything i can do ?

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  • scrivener May 11, 2010

    A couple of questions first.

    Do you need to keep existing data that is stored on the computer?

    Do you have installation disks for all the programs and drivers that you use?

    Do you have available all the software and a note of all the settings that you will need in order to get on-line again of your internet connection and email systems are lost?

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Hey Russ,

The version of XP you downloaded is specifically for a new PC and performs a Clean Install. (Meaning: Format hard drive, lose everything, new install) If it detects a pre-existing O/S... well you know first hand.

What you need is the XP Upgrade. Getting it switched shouldn't be a problem if you got it through Microsoft and you'll probably be getting close to $100.00 refunded because of the price difference

If it was obtained through a third party, you'll need to contact them concerning exchange policies

The following link will get you where you need to go at Microsoft.

Click here for Windows XP Home Edition support page.

Click here for the Microsoft support page regarding XP Upgrades. This lists prerequisite items you will need and what to expect.

Hope this helps
Mike

Posted on Dec 02, 2008

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  • 7 Answers

Remove ME, Reformatt disk, Install XP

Posted on Dec 02, 2008

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