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Have windows me in my computer...bought xp home on line..but it says for a new pc, and will not install..anything i can do ?

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  • scrivener May 11, 2010

    A couple of questions first.

    Do you need to keep existing data that is stored on the computer?

    Do you have installation disks for all the programs and drivers that you use?

    Do you have available all the software and a note of all the settings that you will need in order to get on-line again of your internet connection and email systems are lost?

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Hey Russ,

The version of XP you downloaded is specifically for a new PC and performs a Clean Install. (Meaning: Format hard drive, lose everything, new install) If it detects a pre-existing O/S... well you know first hand.

What you need is the XP Upgrade. Getting it switched shouldn't be a problem if you got it through Microsoft and you'll probably be getting close to $100.00 refunded because of the price difference

If it was obtained through a third party, you'll need to contact them concerning exchange policies

The following link will get you where you need to go at Microsoft.

Click here for Windows XP Home Edition support page.

Click here for the Microsoft support page regarding XP Upgrades. This lists prerequisite items you will need and what to expect.

Hope this helps
Mike

Posted on Dec 02, 2008

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  • 7 Answers

Remove ME, Reformatt disk, Install XP

Posted on Dec 02, 2008

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1 Answer

MICROSOFT WINDOWS XP PROFESSIONAL BLUE SCREEN


Only ever trust Microsoft updates. You could try doing a system restore to a point before this happened if that doesnt work i would boot PC from XP Home CD and choose the repair install option. You wont lose any programs or documents by doing this but no updates will be installed which in yourposition is a good thing. If all above fails its down to a format and complete reinstall. If you have anything i would backup before doing anything just incase. Good luck from Scott

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No problem at all. Go ahead.

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At the moment, the only method of getting Windows XP install media is by purchasing the disc or ordering install media directly from Microsoft. The other way is if you're a MSDN subscriber, you can usually download software images from Microsoft and use your own key.

The other way to do this is by finding a friend who has a Windows XP cd of your version [for example, Windows XP Home OEM, OEM meaning that the disc came with a manufacturer such as Dell or HP, or Windows XP Home Retail, meaning that the disc came in a Windows XP Home box someone purchased]. If you can borrow thier disc, you can use your key off of your COA [Certificate of Authenticity] which is a sticker on your computer showing your 25 digit license key. This will install Windows XP legally on your system again.

If you own an OEM computer like Compaq, HP, Dell, etc, you can also try contacting support for that PC manufacturer and seeing if you can order recovery media for your computer model. This will install the operating system, all drivers, and software that originally came with your computer back to default when you bought your PC. You may also have recovery software installed on your computer. Look under your start menu and see if you have a suite of software from your PC manufacturer, including recovery software or system restore software.

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Upgrade to a new motherboard?


I think there may be another issue.. It could be the power supply.. Have you tried a new one?

Have you installed any additional ram lately?

You can use the old XP software with a new motherboard, but it can be a pain in the **** to set-up if it is the OEM version of Windows, or a Recovery Disk that came with your machine..

What you could do, if you bought another motherboard, find someone with a Genuine Windows XP disk, and use your Product Key to install it..

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