Question about HP Officejet Pro L7590 All-in-One InkJet Printer

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Hi I have an officejet Pro L7650 All in one and it will not let me print. Keeps saying Carriage jam open the print access door clear the jam and press ok. I think I have done that but apparently not. I obviously dont know how to clear the jam. Thanks Katy

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Hi, I had the same problem and this website helped me:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01389539&lc=en&dlc=en&cc=us&rule=8730&product=3203059
hope this helps you too!

Posted on Dec 15, 2008

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2 Answers

Where is the printer carriage access door located?


Hi
The door shown in this picture is carriage access door

2386b83.gif Let us know if in case you need any more information
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False paper jam reading.keeps say to clear paperjam. called HP and they said its a common problem,too expensive to fix,buya new one from us for 300 bucks


Hi,

Check the following Steps for fix HP printer carriage Jam :

  • Open the print carriage access door. Check for any packing material that may be blocking the internal components. Check for an orange shipping lock that may still be in place on the left side. Pull the shipping lock out, if present, and discard.
  • Remove and reinstall the cartridges to make sure they are properly installed. Lift the front center of the print carriage access door to open it. Lift the door up until it locks into an open position. Press down on a print cartridge and allow it to spring back up. Lift the cartridge out of the printer. Do the same for the other cartridge. Slide the black cartridge into the slot on the left and the color cartridge into the slot on the right. Press down on each one to lock it into place. Lower the print carriage access door.
  • Check the print cartridges to make sure the protective tape has been removed from the ink nozzles. Remove the cartridges from the printer. Remove any tape or labels. Replace the cartridges into the printer.
  • Push in on the tab on the left side of the clean-out door on the back of the printer to open the door. Lift the door out of the printer. Check for any paper jams. Jammed paper can block the printer cartridge carriage from moving. Pull any jammed papaer out.


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Sep 14, 2010 | HP Officejet Pro 8500 Wireless All-In-One...

1 Answer

My brand new hp 8500 wireless office ink jet printer say open the carriage access door clear the jam. We took the small 2 ink cartiages out and put them in again and this keeps come up.What do we do now?...


Why are you taking out the ink cartridges??
The message says to open the carriage access door and clear the jam. The printer thinks that paper is stuck in the paper path, see if you can find it. I believe that there is also a rear door on that printer, remove it and look inside.

Sep 10, 2010 | HP Officejet Pro 8500 Wireless All-In-One...

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Paper Jammed. Have appeared to remove all paper. But I keep getting "Carriage Jam, open door, clear carriage jam then pres OK" message. Message on my computer screen says "The print cartridge carriage is...


HP support has extensive documentation for both paper and carriage jams for your model:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00304007&lc=en&dlc=en&cc=us&lang=en&product=391182

I hope this helps!

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