Question about GE Profile PDW8400J Built-in Dishwasher

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Fitted New Dishwasher Control Panel - Need reset sequence

Hi, My GE GSD5500G00CC dishwasher froze. I replaced the control panel OK. It runs through the test sequence just fine when I hold down the POTS AND PANS and NORMAL WASH keys. However, it won't operate normally.
I believe I need some kind of reset sequence in order to get it into its normal state. Unfortunately, the GE technician removed the Tech Sheet last time he repaired the appliance.
Any clues, please? Leon

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  • leon214 Dec 02, 2008

    Tried unplugging it, held down "Start" button and plugged it back in. Went into test cycle, stopped and is same as before.

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One likely cause you can try first is to disconnect it from power via the cord or a breaker. after a brief period, it may reset itself.otherwise you likely have a logic board issue.

logic boards seem to be very vulnerable in dishwasher environments. the type of issue you have is very common among most brands. don't feel alone.

Posted on Dec 02, 2008

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Hi On many dishwashers, the latch engages a switch to activate the timer and other control components. If the latch is not completely engaged or if the switch is faulty, the machine will not operate. Here's how to test and repair a door switch:

Step 1: Latch the door and hold the latch tightly in the closed position. This works best on a unit with a lever-type latch. Then turn the control to the ON position. If the unit works, the problem is probably a misaligned lock unit. Adjust the lock unit with a screwdriver. If this doesn't solve the problem, the switch may be faulty.

Step 2: Test the switch with a volt-ohm-milliammeter (VOM) set to the RX1 scale. Remove the panel covering the door switch and remove one of the electrical lead wires of the switch from its terminals. Clip one probe of the VOM to each switch terminal and shut the dishwasher's door. If the meter reads zero, the switch is working. If the meter reads higher than zero, the switch is faulty and should be replaced.

Step 3: Replace the switch with a new one of the same type. Connect the new switch the same way the old one was connected.

Fitted New Dishwasher Control Panel - Need reset s - cdb8ec0.jpg

Posted on Dec 02, 2008

  • ABHISHEK.C
    ABHISHEK.C Dec 02, 2008

    or the problem may be timer

    Because the timer controls many operations, a faulty timer can cause many problems. The timer is a complex component, so you shouldn't attempt a do-it-yourself repair. Test the timer with a VOM set to the RX1 scale. To gain access to the timer, remove the front control panel. The timer is directly behind the main timer control knob. Disconnect one of the timer's terminal wires and clip one probe of the VOM to each terminal. If the meter reads zero, the timer is working. If the meter reads higher than zero, the timer is faulty and should be replaced. 

    If possible, use the same procedure to test the selector and cycle switches. The wiring hookup, however, may be too complicated to figure out on either of these switches. If you aren't sure you can deal with these switches, call a professional service person. Replace a faulty timer -- or a faulty control switch -- with a new one made for the dishwasher.

    The timer is connected to several wires that supply power to operate the various functions of the dishwasher. To replace the timer, have a helper hold the new timer next to the old one. Connect the wires of the new timer one by one, removing the old wire and connecting the new, to make sure you connect the wires correctly. The wires may be friction-fit on the terminals. If they are, use long-nosed pliers to remove the wires. Don't pull up on the wires, or you may break the connection between the wires and the clips. 

    After connecting the wires, set the new timer in position, secure it the way the old one was secured, and replace the control panel and knobs.

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Unplug it from the main power source and press the ON button and reinsert the power wire.keep the on button pressed when u insert the power wire.

Posted on Dec 02, 2008

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1 Answer

It wont start. the hi temp and heavy button are the only buttons that come on


OK I am not an expert but I have spent the last two weeks learning about and fixing my dishwasher! Hopefully I can save you a headache. Try the following:

* Flip the switch off and on in your breaker/circuit box. May reset your washer.
* If that doesn't work, try running diagnostic/reset cycles by pressing heated dry -normal- heated dry or heated dry-sanitize-heated dry in sequence. If the cycles run fine, you will rule out a power, latch, motor/drying issue. It also may (hopefully) reset your system.
* If normal function still does not resume, make sure your power (from the breaker box) is turned off and unscrew (with a star-shaped screwdriver bit - check your car emergency kit/toolbox, you may find you have it) and open the front button control panel and check all connections. Try carefully unplugging and replugging wires and look for any corrosion/moisture on the circuit board.
* If that does not work, test the circuit board by unplugging the green ribbon cable from the control panel, reassembling with the ribbon cable unplugged, flipping your circuit back on and then closing the dishwasher door. If the drain motor runs, it will show you that there is still some function with the circuit board. Although it doesn't rule out the circuit board completely, it will point to a most likely control (button) panel issue and try replacing that. If the drain test does NOT run, it may be the circuit board that needs to be replaced.

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Manufactured by Whirlpool, Kenmore dishwashers have an electronic control panel that must be unlocked in order to set or make changes to your dishwashing cycle. If an error light is blinking on your dishwasher's control panel, the panel must be reset before you can gain access. Blinking lights on your dishwasher control panel may signal a mechanical problem that needs to be repaired. If the lights continue to blink after you've reset the control panel, contact Sears to service your Kenmore dishwasher or consider troubleshooting the appliance yourself.
1Press and hold the "Heated Dry" button on your Kenmore dishwasher for four seconds to unlock the dishwasher control panel.
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Hello

Reset the panel. Shut off power to the dishwasher, and then turn it back on. This may cause the panel to reset, which may fix certain electrical problems.

Check availability of the control panel part. Find your panel's part number in the user manual or online. Some panels for older models are no longer available. If you are sure the panel is at fault, order your replacement part.

Turn off the power before working on the panel. You can unplug the dishwasher or turn off the circuit breaker for it. Confirm that the power is off before continuing.

Follow your manual to remove the old panel. Note the settings, jumpers and wiring of the old panel before removing it. Take a picture with a digital camera to help your memory.

Find your dishwasher's tech sheet. A tech sheet is usually included inside your dishwasher. You must remove the face plate and reach up inside the dishwasher to find it. This sheet has technical information from the manufacturer for your dishwasher.

Follow your manual to install the new panel. Try not to generate a static charge around sensitive electronic equipment, or the new panel may be damaged. Check the old panel to confirm any jumpers or settings.

Restore the power to the dishwasher. Run through the test sequence for your panel, if applicable. The instructions will be on the tech sheet. Load the dishwasher and do a test load of dishes.

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Check the circuit breaker and water supply if the dishwasher does not start after selecting the appropriate cycle on the control panel and shutting the door.

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Terminate a program on the control panel by holding the "A" button and pressing "Start" at the same time. The display will read "0:01". Close the door to start the program sequence. The display will read "0:00" when finished.

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