Question about Thomson Projection Televisions

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My Thomson Set Top box will not respond to Controller. All I get is a continuous flashing orange light & cannot change channels on TV

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  • 3 more comments 
  • Teddy Edward Dec 05, 2008

    I have checked all connections & batteries as well as rebooting before I asked for assistance. Still flashing & unable to respond to controller & cannot change TVchannels either

  • Teddy Edward Dec 05, 2008

    Thank you I have
    1 unplugged for extended period
    2 No buttons are stuck
    3 Fresh batteries are inserted
    4 Model No is DT16300R - 16
    5 Nothing out of ordinary has occured
    I still have rapid flashing red/green ie orange light & nothing else except for TV channel BBC1 which I cannot change

  • Teddy Edward Dec 05, 2008

    I have tried to switch firmware without any success perhaps i am not doing it correctly can you explain more fully please

  • Teddy Edward Dec 08, 2008

    As my settop box manual doesn't mention anything about resetting I am unable to perform this function

  • Teddy Edward Dec 08, 2008

    Have tried all suggested responses but nothing has changed - still rapid continuous flashing red/green i.e.orange light

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10 Answers

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HI 1. On the remote control, press and hold the appropriate mode key until the four mode keys flash twice. The mode key will continue to flash.

2. Enter the three-digit code.

After you press the first digit, the mode key should light and stay on. After you press the last digit, the mode key should flash three times and turn off.

If the mode key does not flash three times before turning off, the code is invalid for this device type. Repeat the procedure with another device code.

3. Point the remote at the device and press the POWER key. If the device turns on or off, you have finished programming.

If you have tried all the codes listed for the manufacturer and the device does not respond, refer to Finding the Correct Device Code later in this guide.http://www.anvari.org/cols/Useful_Users_Manuals/200C_Remote_Control.html

4. Write the codes below:

Set-top device code


TV code


VCR Code

5. Note that in the TV and VCR modes, the PAUSE, PLAY, REW, REC, and FF keys control your VCR. To record a program, while holding down REC,_ press PLAY. This prevents accidental recording.

Posted on Dec 05, 2008

  • ABHISHEK.C
    ABHISHEK.C Dec 08, 2008

    did you tried my solution

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  • 148 Answers

Check the controller Battery try another one...

most problems about controllers are dust inside button contacts...you should open and clean it with alcohol ....

Or sometimes when the controller fall in the ground..the sensor brakes...try to resolder the infra-Led...Good Luck

Posted on Dec 08, 2008

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  • 365 Answers

The signals are not correctly receiving .check the receiving system and the cables.it may also occur due to a damaged circuit board.try to check it also

Posted on Dec 08, 2008

  • JITHIN ANTONY Dec 14, 2008

    does the problem solved

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  • 194 Answers

Try a universal remote that has the program code

Posted on Dec 05, 2008

  • Cordderryl Pittman
    Cordderryl Pittman Dec 07, 2008

    please take a few moments to rate my responce

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  • 126 Answers

On the remote control is there a choice to select TV, or Cable Box? Make sure the remote is on TV and the remote is programmed for the code of the specific brand of TV.

Please post back

Posted on Dec 05, 2008

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  • Thomson Master
  • 19,396 Answers

Unplug the power cable and video and antenna cable from set top box, wait five minutes, and connect everything back.

Test a different antenna, if there is a short in the aerial cable that is the cause for malfunction.

If this does not clear the error, replace the set top box.

Posted on Dec 05, 2008

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Dear Sir,

Try to complete RESET. This is recommend you use this feature whenever you want to completely reprogram with set top box. This helps if you are having problems or you decide to setup the thomson set top box with a complete different entertainment system.

how to reset? check the manual for more details

thanks
good luck

Posted on Dec 03, 2008

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  • 306 Answers

You may be suffering the amber light of death ALOD, but you need to try and switch firmwares using front panel buttons

Mine updated to 3.31, but it was ill, so I switched back to 2.99 via the secret green button menu in help

After a power cut, the box will spend quite a long time (several minutes) in amber mode with occasional green flashes as it checks the disk and removes any corrupted recordings. When turning the mains power off you should wait at least 20 seconds before turning it back on.

I assume you have followed http://www.radioandtelly.co.uk/cgi-bin/forum/YaBB.pl?num=1196766423/3#3 to switch firmware

Posted on Dec 03, 2008

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  • Master
  • 6,966 Answers

Hi and welcome to FixYa,

Initially, pls try:

  • unplug form the mains for an extended period of time;
  • check if any of the front panel buttons are stuck;
  • verify that the remote has fresh batteries and that the battery terminals & contacts are clean and corrosion free.
  • postback for the exact model number of your Thomson PTV;
  • info for anything out of the ordinary prior to his fault, power outages/interruptions, thunder storm, the remote keys/combinations were inadvertently pressed, another device was tried to be installed and others.
If the above initial solution has merit and should you need additional information, pls click on my "Ask Me". Alternately, postback here how things turned up and to explore your additional options.

Good luck and Thank you for using FixYa.

Posted on Dec 03, 2008

  • 1 more comment 
  • Louie  Role
    Louie Role Dec 05, 2008

    Hi again,

    Appreciate the responses/postback. I was made to understand that your Thomson DTI6300 160gb Freeview Digital TV Recorder could be suffering from:


    • firmware update corruption (most likely). This could have been brought about by a power fluctuation/failure when it was updating. A proposed solution is to trick the unit to revert to its old firmware. The procedure (a bit tricky) would be:


    1. remove power for 10 seconds

    2. press on/off repeatedly on off on off on off etc

    3. insert power cable (keep pressing on/off)

    4. when the "amber" light stops blinking you have 6 seconds to press MENU (press once) then OK (press once)

    5. the box will then re-boot and toggle firmware.


    • HDD (hard disk drive)crash (likely) see if you can have it replaced by TopUpTV. Pls call 08444 159 159.
    If it were a firmware glitch, it maybe required to do a format and a re-scan. This of course would delete all recorded programs.

    Cheers.


  • Louie  Role
    Louie Role Dec 08, 2008

    Have you consulted TopUpTV @ 08444 159 159?

  • Louie  Role
    Louie Role Dec 12, 2008

    Hi again,



    Any updates or developments so far?



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  • 1,550 Answers

You need to check all the connection .

Loose connection can cause this problem .

Posted on Dec 03, 2008

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clip_image001.jpg
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