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Have a coworker call your extension to see if DND is on, they will go straight to voicemail or get a fast busy. Speaker 42 may be the default cancel DND code, depending on your system and whether the codes were changed. Anyway, ringing is set up in system programming. If someone calls your extension it will likely ring, but outside calls have to be assigned to ring in system programming. Usually need a tech to do the programming since it gets complicated very quickly.
hit the transfer button ,dial the extension of the other user and hit transfer again . or hit transfer and dial the voicemail extension and dial the voicemail extension of the other party and hit transfer
Usually this means that the system has lost programming, and when a call rings in, the voicemail picks up. The system will need to be reprogrammed from scratch. The voicemail boxes and messages will still be there, but the phon system doesnt know where the voicemail is until its programmed.
Your phone is fowarded to Voice Mail and do not disturb is on. Turn DND button off. If it is not the case on your phone press intercom # key 601 then hang up. Then do intercom #key 604, dial your voice mail extension numbe, r press the speed dial Select button, dial 16, press the redial button then hang up.