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Getting Started I screwed everything in, turned everything on, but it won't turn on at all, won't light up, spin the drive, etc, I didn't see any jumpers, so I'm just confused as to why it doesn't work.

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My external hard drive isn't responding. While it is connects and turned on you cannot here the spinning and the computer doesn't acknowledge it.

try to loosen or tighten the plug inserted to pc or external hard drive a bit do this slowly ; it happens due to connectivity problem of cables

Sep 23, 2010 | Vantec NexStar 3.5in External Hard Drive...

1 Answer

Western Digital External USB 2.0 Drive sometimes won't connect

problems like these are usually because of the usb connections, if the usb connection isnt strong enough i.e getting enough power,

try it on another pc if you can see if the problem persists

Sep 09, 2009 | Western Digital USB 2.0 External Enclosure...

1 Answer

Drive won't boot

Thry this: turn your computer OFF. Gently unplug and replace the data cable connection to the computer several times. Do the same to the drive end of the cable. Leave one end unplugged. Turn on the computer and when the Mac os is set up and waiting for you, plug the drive in and see if the computer recognizes and reads the drive. The problem is usually corrosion on the contacts that prevent proper contact.

Jun 10, 2009 | BYTECC 1 Bay ME-350U2 USB 2.0 External...

1 Answer

Hard drive will not spin.

I have the same problem with the same enclosure. I found out it is the power supply problem. It worked the first time out of the box. But when the black 12V/5V power supply box heats up, if I turn it off, and on again, my hard drive won't spin up. It had buzz sounds and tried to spin. I think they use a crappy power supply that can't supply enough current during drive spin up when temperature goes up.

My solution is to unplug the whole unit from the wall when you don't use it. That give the crappy power supply time to cool down, so next time when you turn it on, it'll start from cold. This solutoin worked for my 300G Seagate drive. For my smaller WD drive, it doesn't require cold start. I guess it makes sense, as bigger drives require more current to spin up.

Jan 19, 2009 | Sabrent 1 Bay USB 2.0 External Drive Case

1 Answer

Hard Drive won't spin

I had this problem and I found out that plug & play wasn't enabled in the bios.

Dec 30, 2008 | Vantec 1 Bay NexStar 3 USB 2.0 External...

1 Answer

Dropped hard drive

You can try using Ghost to back the data up. It sounds to me like a head crash.

Jun 14, 2008 | i-rocks External Hard Drive Enclosure -...

2 Answers

3.5" usb2.o hard drive enclosure

You do not need to install a driver for Windows XP and Vista, it is already built in. The CD may however contain optional software for initializing the hard drive the first time, and for making backups later.

Do you know if the hard disk is good? Does it spin up when you turn it on? You can hear and feel it spin up.

If this is not a SATA drive, make sure that the jumper is set correctly. Most enclosures require the drive to be jumpered for Master, sometimes for Single or CS. Check the top of the hard disk for a guide to how to set or remove the jumper.

You might try connecting it to different USB ports, some are faulty.

Nov 30, 2007 | Sabrent 1 Bay USB 2.0 External Drive Case

1 Answer


Its normal, and is the signal showing the drive powering/spinning up and down. The drive spins at 7200 rpms, when you power it up or down, its switches onto the speed that best suits  what it's intended to do.

Oct 14, 2007 | Vantec 1 Bay NexStar 3 USB 2.0 External...

1 Answer

Blue power light is flashing red and the hard drive won't mount

Hi Vieve, The manual says nothing about flashing red and blue nor could I find anything of any real substance. Basically this thing is a box containing an IDE hard drive and some electronics that interfaces the drive with firewire, power distribution and a few other odds and ends. I suspect the board that contains the electronics may be damaged, however, its entirely possible that this may be some undocumented error that can be reset. I would try calling the vendors tech support, it?s at least worth a shot. If getting your data off is the concern it might be worth your time to buy another enclosure, install your drive and plug it into your Mac. There is a good chance your data is recoverable. Sorry I couldn?t get you a more definitive answer.

Jan 11, 2007 | OEM Systems Ice Cube 3.5 inches FireWire...

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