Question about Dell 962 Photo All-In-One InkJet Printer
The printer use to scan but now will only Copy, Print, and Fax. The Scan does nothing
My scan light will not work
Posted on Jan 18, 2009
My 962 does everything except scan. I see that others have the same problem. The scan light turns on when scan task is ordered but the carriage will not traverse. The drive belt is in tact and tight. Has anyone ever tried to change out a motor without costing more than a used printer? Hopefully there is another probable solution. The unit is not new but has been used very little.I am firstname.lastname@example.org
Posted on Dec 19, 2008
Re-install the software that came with the printer. that should solve the problem
Posted on Dec 02, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
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Posted on Jan 02, 2017
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