Question about Dyson DC17 Animal Bagless Upright Cyclonic Vacuum

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Way too much suction

I have a Dyson Animal it has begun to have so much suction that you can barely move it across the bare floor. I cleaned the base filter and the dust chamber is kept clean. It picks up everything still and is fine on carpet but not sure what's causing the over suction issue?

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Did you call Dyson?  Just call their customer service and see if there have been other complaints like yours.  I just got the same model and will be looking out for this.
Randy

Posted on Dec 02, 2008

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2 Answers

Mt dyson has too much suction


Hi there, it's Jack at Dyson.

I'm sorry to hear you feel your DC40 has too much suction. This sounds unusual, and in order to help you resolve things we would need to take some further details about your machine, and the particular flooring type you're having difficulty with.

When you have your machine to hand, please call us directly so we can talk you through some simple troubleshooting checks to make sure everything is correct with your DC40. You can reach us on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

We'll look forward to speaking with you.

Sep 27, 2014 | Dyson DC40 Animal Upright Vacuum -...

1 Answer

When the vacum is set on the bare floor mode, the on/off light blinks and the roller brushes stop working


This is normal. The roller brushes aren't needes on bare floors. They are used to brush lint, hair, etc. from the carpet that the suction itself wouldn't get.

Jan 28, 2011 | Dyson DC28 Animal Bagless Upright Vacuum

1 Answer

Every thing clean & sucking well except wont pickup off floor. brush in good condition &rotating. any answers would help.


This is hard to answer without see it in person. Check and make sure there is no broken pieces on the bottom where you could loose suction. Also make sure you have the machine set correctly for either bare floors or carpet. If it is on set on carpet and yopu are cleaning bare floors you might loose suction there also. Also make sure you check all pathways for the dirt to get to the canister fo any signs of blockage. Are all the filters in place like they should be? Sounds like the suction is getting diverted from the floor somehow, make sure everything is secure and locked in place on the canister. Also check on the top of the handle and make sure the little purple screen is moved back into place covering the top of the handle, you could be sucking more air in thru this inlet and not enough off the floor! This is usually moved out of the way when you connect the hose to the handle for your attatchments. It may still be pulled back and needs to be moved forward into place!

Nov 15, 2010 | Dyson DC14 Animal Bagless Upright Cyclonic...

1 Answer

My dyson dc17 animal will pick up via the hose attachment but there is no suction when you use the regular vaccuum on the floor - you can hear the difference in the suction once you put the floor part down...


Hi its Darran at Dyson.

Check that the brush control dial is in the centre position when upright and then moves forward when the head is released. If the brush bar is still not spinning when switched on in the vacuuming position, check the base for blockages and remove any threads or hairs from the brush bar as outlined in your user guide or on our website.

If you are still having difficulties, please contact our Helpline on 0800 298 0298 (UK) or 1866MYDYSON (US).

Kind regards
Darran
Dyson Customer Service

Jan 16, 2010 | Dyson DC17 Animal Bagless Upright Cyclonic...

2 Answers

No suction below when carpet mode or bare floor mode selected Lots of suction with wand


it is probably clogged near where the floor part picks up
that is why the wand still works

Jan 06, 2010 | Dyson DC07 Animal Bagless Upright Cyclonic...

1 Answer

How do I stop that annoying ratchet noise?


its your clutch tht has failed you will need to change it if you need to see how its done then log on to youtube and search for fit dyson clutch its all on there hope tht helps 

Oct 14, 2009 | Dyson DC14 Animal Bagless Upright Cyclonic...

1 Answer

I have a DC07 Animal Vacuum It works and sucks but the beater brushes do not turn Can you help me


Make sure the setting is on carpet and not on bare floor. The brushes will not turn when it is on the bare floor setting.

Jun 14, 2009 | Dyson DC07 Animal Bagless Upright Cyclonic...

1 Answer

Suction through hose but not base


mine did the same when new, i checked all as above then i noticed that i could twist the round peice that will unplug) (right behind the carpet-bare floor knob) and then i got suction at the base to be able to vacuum the floors, then i notice that there was a peice of plastic broken off that actually pushed a black latch down when either pushing the handle all the way up or down this lets the round piece i'm talking about swap over from base suction to handle suction! hope this helps and everyone can understand what i'm talking about! you have to look close to see where the 2" by 2" piece of plastic is missing!

Feb 25, 2009 | Dyson DC07 Bagless Upright Cyclonic Vacuum

1 Answer

Dyson won't go back into upright position to engage suction


The dyson.com website had a solution for this particular problem. Just press in a button in the area around the right wheel while lifting the rear of the vacuum up. This allows the base to roll forward enough to go back into the upright position. I did this and it worked. All fixed.

Jul 06, 2008 | Dyson DC17 Animal Bagless Upright Cyclonic...

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