Question about Lexmark Office Equipment & Supplies
This is fairly common issue. Usually this is just a problem with the pick rollers position on the enganging tab.
So open top cover where the feed rollers are. Follow the shaft of the pick rollers to the front of printer. You should see a CLAER tab somewhere. It is supposed to sit on TOP of the WHITE engaging tab but more than likely is under it. Take something small & flat like a key or small flat head screw driver. PUSH the WHITE tab down which will aloow the CLEAR tab of the pick rollers to move up into the correct position. Close the cover. You should NOT have to power cycle the unit.
The cause for this is usually someone either over stacking paper or leaving a staple on the paper.
Posted on Feb 04, 2009
I was getting this on a 646e, and this fix solved it right away. THANKS A MILLION. saved us from outsourcing a tech to come look at it, when all it was was the little tab. Thanks!
Posted on Mar 30, 2009
290.01 is scanner jam.
This error guide is for x642, but the error codes are the same.
This happens when the scanner fails to pull a sheet from
When you get 290.01 check for jammed original in the scanner. Remove the jammed paper, then reset the machine unplugging power cord for ten minutes.
Posted on Dec 02, 2008
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Jul 26, 2012 | Lexmark X644e Laser Printer
Please click on the link below to see instructions on how to go about the procedure.
For further assistance, please call Lexmark Technical Support.
Jun 09, 2011 | Lexmark X642e All-In-One Laser Printer
Oct 19, 2010 | Lexmark X644e Laser Printer
Oct 10, 2010 | Lexmark X644e Laser Printer
Feb 02, 2010 | Lexmark X644e All-In-One Laser Printer
Dec 08, 2008 | Lexmark X644e All-In-One Laser Printer
Dec 18, 2007 | Lexmark X644e All-In-One Laser Printer
Jul 19, 2017 | Lexmark Office Equipment & Supplies
1,476 people viewed this question
Usually answered in minutes!