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Getting a 290.01 error on lexmark x644e - Lexmark Printers & Copiers

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This is fairly common issue. Usually this is just a problem with the pick rollers position on the enganging tab.
So open top cover where the feed rollers are. Follow the shaft of the pick rollers to the front of printer. You should see a CLAER tab somewhere. It is supposed to sit on TOP of the WHITE engaging tab but more than likely is under it. Take something small & flat like a key or small flat head screw driver. PUSH the WHITE tab down which will aloow the CLEAR tab of the pick rollers to move up into the correct position. Close the cover. You should NOT have to power cycle the unit.
The cause for this is usually someone either over stacking paper or leaving a staple on the paper.

Posted on Feb 04, 2009

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I was getting this on a 646e, and this fix solved it right away. THANKS A MILLION. saved us from outsourcing a tech to come look at it, when all it was was the little tab. Thanks!

Posted on Mar 30, 2009

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  • Lexmark Master
  • 19,396 Answers

290.01 is scanner jam.

This error guide is for x642, but the error codes are the same.

X642e MFP

This happens when the scanner fails to pull a sheet from
the ADF.

When you get 290.01 check for jammed original in the scanner. Remove the jammed paper, then reset the machine unplugging power cord for ten minutes.

Posted on Dec 02, 2008

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