Question about IBM ThinkPad T21 Notebook

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I am a service provider in central Minnesota and have a client that has an IBM T23 Thinkpad that now is locked with a icon of a padlock and a computer in the upper left corner of the screen. THis happens soon after boot before the OS loads. Ive read online about this but do not want to perform solderring and eeprom reading to solve the issue. Is there any other way (LEGAL) way to resolve this issue? I have called 2 IBM service providers in my area but they told me to do a Google search for answers. Any suggestions?

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WHEN I TURN ON THE COMPUTER, THE IBM LOGO COMES UP BUT THEN THE SCREEN TURNS BLACK. THERE IS AN ERROR MSSG STATING 0271 AND THEN A PADLOCK SHOWS UP.

Posted on Dec 05, 2008

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LAPTOP MAY HAVE BEEN ILLEGALLY OBTAINED. CERTAIN SOFTWARE PROGRAMS ON THE MARKET WILL LOCK THE COMPUTER TO PREVENT INFO THEFT OR USE.ASSUMING THIS IS NOT THE CASE SEND THE LAPTOP TO FACTORY FOR QUICK FIX.HOPE THIS HELPS.ALSO I CAN NOT BELIEVE THAT THE FACT. SERVICE TECHS GAVE YOU THE RUN AROUND THAT'S UNUSUAL FOR THIS COMPANY.ALSO CONGRATS ON YOU GOING ABOVE AND BEYOND TO HELP YOUR CUSTOMER.RICHARDM69

Posted on Dec 02, 2008

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