The printer was on and connected to the computer during a lightning storm. A new motherboard fixed the computer. But now the printer will make copies, but won't print from the computer. The OS (win XP) seems to find the printer, but reports a problem with the USB connection. I was hoping there was a single USB chip that could be replaced, but I don't have a schematic. I have several ink cartridges on hand for this printer, so it seems worthwhile to try to fix it.
My printer doesn't connect with my computer
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
If it copies ok, then the issue is either the way it is cabled to computer or the print driver software settings on pc.... How is it connected via USB? Check port and correct driver is in windows/control panel/printers. Reinstall.
If your printer won't print when you're making a copy using the Copy button on the operator panel, it could be due to your ink cartridges. Try to re-seat your ink cartridges into the printer and make sure they are properly seated.
If you're not able to print from your computer, it could be a communication problem. A quick fix for most communication errors can be achieved by resetting the printer and/or rebooting the PC. Simply disconnect the printer from your computer (if usb-connected), reboot your computer and unplug/replug the printer into the power source to reset it. When the printer turns on, reconnect it to your computer. Try to print again.
You may refer to this article for Wi-Fi connection issues: How to identify a Wireless Communication Problem and Resolution Tips
check the network interface of that computer. it might have blown during the storm.if all others are working that means the networking is ok and only that computer is not on network.replace it with a new network card,assign ip address and thats it.
Yes it would appear your printer have been damaged due to the storm. The reason your fax is "off hook" the that the photocoupler that protects the printer from surges on the telephoone line has "blown". THe printing problem is due the the surge that damaged your computer also passed down the USB cable to the Printer and has "fried" that part of the circuitry It maybe possible to repair it but you will need to take it to a Samsung Repair centre or Authorised Repair centre