Question about Sanyo DS27800 27" TV

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No sound can't find audio setup menu not in SAP audio menu only

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Re: no sound

Some less expensive no thrills televisions don't have a audio menu. On those units the only audio functions you will have is to select between SAP or Stereo. Is it connected to a cable box? Does the cable box have a volume control? Can you get sound if a VCR or DVD is connected? Try those out.

Posted on Feb 01, 2007

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How to I disable the SAP function on RCA FLAT 19 INCH screen?

From its main Menu, surf towards its sound Menu.
By using UP/DOWN buttons of the remote handset, select SAP

SAP (Second Audio Program) (for analog channels only) Plays the

program's audio in a second language, if one is available. The TV displays

the word SAP in the channel banner when you tune to a program that is

broadcast with SAP information. SAP audio is broadcast in mono. SAP is also

used to broadcast a program's audio with descriptions of the video for the
visually impaired. Press the right arrow button to turn SAP on or off.

Sep 22, 2011 | RCA TruFlat 27F520T 27" TV

1 Answer

How do i program cable channel in to my 27" tv ,,only has local channels 2-13 when we use auto program, no other stations lock in to the tv....SAP in left hand corner 27" glass screen flat

You have to make sure the TV is set to cable not air. Will not look for upper programs unless it is set to cable. SAP needs to be off in the setup menu unless you want it on. Secondary Audio Program(SAP) is for foreign languages.

Sep 23, 2009 | Standard (CRT) Televisions

1 Answer

How do I turn off the SAP - there is audio description of what's happening on NCIS which was not there before.

If the remote control has a SAP button, pressing it should cycle through the choices. Keep pressing it until you reach OFF. (That's probably how it got turned on. It's easy to hit a button and not know it.) If the remote doesn't have SAP button, adjust the settings through the set's setup menu. If you are using a cable box, make sure it doesn't have a SAP setting that has gotten turned on.

Apr 17, 2009 | Standard (CRT) Televisions

1 Answer


SAP is short for "second audio program" and is a way to send a second audio track along with the main one. In many areas stations use SAP to provide Spanish or other language sound for movies and other programs. If you have SAP turned on you don't know it until you tune to a channel where it's being used, and then you hear the other sound. Just turn SAP off using the remote control or TV menu.

Dec 18, 2008 | Sony FD Trinitron WEGA KV-36FV27 36" TV

2 Answers


Hi Suezie,

The problem is most likely your SAP being turned On.

SAP was created for audio programing including translations into a 2nd language. On nearly all sets, the SAP being ON will essentially select an alternate audio stream and will de-select or mute the main audio from the channel your are viewing. However not all TV stations have SAP enabled.

I am the Chief Engineer of a TV station in Denver, CO. We are not using SAP so if you selected SAP while watching my station you would get noise or static. There would not be any audio there.

Go to the front panel of your TV and select the "MENU" function. Step through the menus to Audio features and De-select SAP or Enable your main audio and this should take care of the problem. Alternatively you might be able to unplug your set for a period of time and it would reset itself. I used to get calls from elderly viewers when the set wouldn't pick up the UHF TV stations anymore. These were always after a power failure and the set had defualted to factory settings,

Different set manufacturers use different menu schemes and withou a password feature, these menus are so simple a small child playing with those fascinating buttons can change them for you to something you really don't want.

Good luck and write back if you can't find it. The set manufacturer and model number would help me look up a menu tree for your TV set.

Thak you,
Bernarr Howell

Feb 03, 2008 | Standard (CRT) Televisions

1 Answer

Sound setting

do a set up and turn off sap in the audio program again

Oct 28, 2007 | RCA 32F531T 32" TV

4 Answers

No sound on two stations

the best thing to do fine tune manualy

Sep 05, 2007 | Sansui DTV2760 27" TV

1 Answer

Perfect picture but no sound

More than likely the problem is the audio is set in the SAP (Second Audio Program) mode. You can search the audio section of the menu, usually in the MTS part of it. There might be a button on the remote (which usually causes this problem) labeled MTS or audio that can be used to adjust the audio. It could be that the tuner is bad. Using a cable box or VCR into an input would allow you to use the audio. If this doesn't help, respond with your setup and we may be able to figure it out.

Jan 12, 2007 | Sony FD Trinitron WEGA XBRKV-40XBR800 40"...

4 Answers

Some channels have no sound some are in spanish

With your remote, go into the menu, find the audio setup and click off the SAP. Thats the Second Audio Program. Some Broadcasters send a second lanquage along with the regular audio. Someone must have been looking around or playing with the remote and turned on the SAP.. Good Luck PS please do not forget to rate this thread

Oct 18, 2006 | Orion STV2763 27" TV

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